Does IGNOU have a refund policy?

Indira Gandhi National Open University, popularly known as IGNOU, does have a refund policy which is limited to specific conditions. The refund is given when the admission of the student is rejected by the university or in the event of discontinuation of a course. IGNOU refund is generally processed via bank transfer or cheque. However, the IGNOU refund policy is not encouraged after admission confirmation and the payment of fees. To understand more about the IGNOU refund policy, give this article a read.

Also Check - Complete Process of Cancelling IGNOU Admission 2025

What is IGNOU Refund Policy?

The Indira Gandhi National Open University has a refund policy, but it is limited to special cases like duplicate payments or admission rejection by IGNOU.

• The IGNOU registration fee is non-refundable.

• The fee that is paid will be refunded before confirmation of admission.

• 15% of the programme fee, subject to a ceiling of Rs 2000, will be deducted from the fee that is paid if the cancellation request is received after the admission confirmation.

• If a cancellation request is received from a student who has availed a fee exemption and has paid the registration fee and the development fee, only the development fee will be refunded.

• No fee will be refunded after 60 days of the closing date of the admission.

When is IGNOU Refund Applicable?

To know when an IGNOU refund is possible, you need to read this section:

• Admission Rejection by IGNOU

If the admission application of a candidate is rejected by IGNOU because of ineligibility, incomplete documentation, or program cancellation, the university will refund the program fee. However, a processing fee (usually Rs. 200) is deducted. This refund will be processed after verifying the rejection reason.

• Duplicate or Excess Payment

Often, due to internet glitches or human error, students mistakenly pay the fees more than once. For such cases, the students are eligible for a refund for the excess payment. However, the student needs to provide proof of double payment and submit a formal request through the Regional Centre.

• Non-Offering of a Program

If IGNOU decides to discontinue a particular program or course in a given academic cycle due to administrative or low-enrollment reasons, the entire fee will then be refunded to the student.

Also Check - Does IGNOU offer placement after MBA?

How to Apply for an IGNOU Refund?

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To apply for the IGNOU refund policy, you need to follow the process:

• You need to write an application to the Regional Director of your regional centre.

• Attach the important documents, such as the admission confirmation email or letter, payment receipts, ID proof and your reason for the refund request

• You can apply by email or in person.

• Wait for the confirmation and other instructions.

When is IGNOU Refund NOT Allowed?

The university follows a no-refund policy for the following cases:

• If the student voluntarily withdraws after the admission is confirmed.

• Refund will not be given for re-registration, exam forms, or project submissions.

• If the student fails to attend or complete the program after confirmation.

The students must understand that after admission, if they change their minds, the fee will not be refunded under any circumstances.

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