Air Hostess Syllabus & Subjects 2024

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Mar 15, 2024 10:59AM IST

What is Air Hostess Syllabus?

Air Hostess course syllabus includes all important aspects that are essential for proper training for the post of air hostess. Apart from training about basic communication skills and service attitude, the Air Hostess syllabus also teaches about handling different situations by enhancing the mental ability of candidates. Air Hostess course subjects are very specific and cover different topics such as Personality and Mental ability, General Aptitude, Reasoning, and Service Aptitude among others. The Air Hostess course has both core and elective subjects and the students are trained both theoretically and practically.

Air hostesses are responsible for the comfort, welfare, and safety of the passengers. They are also accountable for checking all the emergency exit arrangements before taking off and landing the flight. The students take up Air hostess courses because of a sense of adventure and growing job opportunities in this sector. The Air hostess course also includes knowledge of Aircraft, Passenger Psychology, Technical Training, Emergency Situation Handling, etc. Along with regular two to three years long UG and PG courses, candidates can also find short certificate and diploma courses ranging from six months to one year. Keep reading to understand more about the Air Hostess course syllabus and subjects

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What are Important Air Hostess Subjects?

Becoming an air hostess, also known as a flight attendant, requires a combination of skills, knowledge, and training. While there isn't a fixed set of subjects to study specifically for this role, there are several areas of study and skills development that can greatly benefit individuals in air hostess jobs. Here are some important subjects and areas of focus covered in the Air Hostess syllabus.

SubjectDetails 

Duties and Responsibility


  

  • Performing their duties following the Training Manual/Operation Manual
  • Awareness of aviation regulations
  • Pre-flight briefing of the cabin crew
  • Pre-flight briefing
  • Importance of safety duties and responsibilities
  • Responsibility for initiating an evacuation and other emergency procedures
Aviation Basics
  • Introduction to the aviation industry
  • Understanding different types of aircraft
  • Familiarization with aviation terminology and jargon
Communication Importance of effective communication between cabin crew and flight crew including technique, common language and terminology.
Passenger Handling
  
  • Advice on the recognition and management of passenger
  • importance of correct seat allocation concerning aircraft mass and balance
  • Conditions and Precautions to be taken when live animals are carried in the cabin
Aircraft Visit 
  • Interphone and public address systems
  • Smoke detection systems
  • Cabin crew stations
  • Toilet compartments
  • Galleys, galley security and water shut-off
  • Crew rest areas
Personal Grooming and Presentation
  • Dress code and grooming standards for cabin crew
  • Personal hygiene and grooming tips
  • Maintaining a professional appearance throughout the flight
Medical Aspects and First Aid
  • Physiology of flight including oxygen requirements and hypoxia
  • Medical emergencies 
  • Basic first aid and survival training 
  • Hygiene on board
  • Use of appropriate aircraft equipment
Security Procedures
  • AVSEC Training including the provisions of ICAO/BCAS
Dangerous Goods Training
  • Training on how to carry dangerous goods on aircraft
Fire and Smoke Procedural Training
  • Deal promptly with emergencies involving fire and smoke and, in particular, emphasise the importance of identifying the actual source of the fire
  • Importance of informing the flight crew immediately about emergencies 
  • The necessity for frequent checking of potential fire-risk areas
  • Classification of fires and the appropriate type of extinguishing agents and procedures for particular fire situations
Customer Service Skills
  • Principles of customer service in the airline industry
  • Communication skills, including verbal and non-verbal communication
  • Conflict resolution and dealing with difficult passengers
  • Cultural sensitivity and diversity awareness
  • Assisting passengers with special needs
Water Survival Training
  • The operator shall ensure that water survival training includes the actual donning and use of personal flotation equipment in water by each cabin crew member
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Core Air Hostess Subjects

Air Hostess subjects provide in-depth knowledge about Aircraft, Flight, and Airport. There are various Air Hostess subjects (theory and practical) that the candidate has to study during the course tenure. The course curriculum may differ from college to college as they entirely depend on the type of program chosen by the students. Some of the core Air Hostess Subjects are mentioned in the table below. Students seeking air hostess admission must be aware of these subjects.

Grooming and PresentationPersonality Development
Flight EvaluationEffective Communication
Communication SkillsAviation
Technical TrainingPassenger Handling
First AidEmergency Situation Handling
In-flight ProcedureAirport Familiarisation
Leadership TrainingSecurity Awareness
Boarding Procedures, ArrivalsCheck-in Procedures
SwimmingAirline Reservation System
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Air Hostess Optional Subjects

There are several Cabin Crew elective subjects that students have to take up based on what the institute provides. It can be signing up for a foreign language course or cross-cultural communications. Students are also given in-depth knowledge of aviation safety guidelines and measures. Here are some of the important Cabin Crew optional subjects to choose from. Candidates can check the list of Air Hostess practical subjects below.

SubjectDetails
Pre-flight Briefing
  • Operating as a crew
  • Allocation of cabin crew stations and responsibilities
  • Consideration of the particular flight
  • About aircraft type equipment
Co-operation Within the Crew
  • Discipline, responsibilities and chain of command
  • Importance of coordination, communication and Pilot incapacitation
Review of Operators’ Requirements and Legal Requirements
  • Passengers safety briefing
  • Securing of galleys
  • Stowage of cabin baggage
  • Electronic equipment
  • Procedures when fuelling with passengers on board
  • Turbulence
  • Death on board
Miscellaneous Practical Training
  • Human Factors and Crew Resource Management
  • Accident and incident reporting
  • Flight and duty time limitations
  • Rest requirements
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MBA Aviation Management Syllabus

MBA Aviation Management is a 2 years long postgraduate course. The topics covered in these courses are Business Administration, Aviation Management, Airport Operations, Finance, Services, etc. Given below is the detailed list of subjects covered in MBA Aviation Management.

Semester 1Semester 2
Organizational BehaviorsOperations Management
Management Principles & PracticeMarketing Management
Managerial EconomicsFinancial Management
Corporate CommunicationComputer Applications 
Quantitative Methods for ManagementQuantitative Techniques
Financial & Management AccountingHuman Resource Management
Semester 3Semester 4
Management Information SystemAirline Marketing & Strategic Airline Alliances
Business Ethics & Global Business EnvironmentStrategic Management: Indian Global Context
Airline & Airport OperationsAviation Safety & Security
Air Traffic ControlAviation Legal Environment
Aircraft Maintenance ManagementAviation Resource Management
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BSc Airline, Hospitality Management and Tourism Syllabus

BSc Airline, Hospitality Management and Tourism is a three-year-long undergraduate degree course in airlines and hospitality management. Given below is a list of subjects covered in BSc Airline, Hospitality Management and Tourism.

Semester 1Semester 2
Hospitality ManagementBasics of Management
Basics of Tourism Geography of Tourism
Tourism Products and ServiceHR Management
Semester 3Semester 4
Sales & MarketingQuality Management
Business CommunicationAirlines Management
Geography of TourismHospitality Management
Communication SkillsTravel Agency and Tour Operations
Front Office OperationsBasics of Computer
Semester 5Semester 6
Resort ManagementIndustrial Training
Event ManagementProject Work
Tourism Policy in IndiaExamination
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Diploma in Air Hostess Syllabus

The Air Hostess Diploma course is a one-year-long programme in aviation that can be pursued after the completion of class 12th. Given below is a list of subjects covered in the Diploma in Air Hostess.

Travel & TourismHospitality
AviationCommunication Skills
Customer CareGrooming
First Aid TrainingPractical Training on Fidelio and Galileo
Personal EnhancementSwimming
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Syllabus for Air Hostess Distance Programs

The syllabus for Cabin Crew Distance courses is more or less similar. Students must remember that the course involves practical training and hands-on experience which is not possible in distance or online mode. It is therefore imperative to find hybrid courses that provide theoretical teachings online and other in-hand practices offline. Here is a detailed syllabus for Cabin Crew distance programs:

Duties & ResponsibilitiesCommunication
Passenger HandlingAircraft Visit
Medical Aspects and First AidSecurity procedures
Dangerous Goods TrainingFire and Smoke Procedural Training
Water Survival TrainingSurvival Training
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Air Hostess Syllabus for Certificate Courses

Certificate courses are designed to prepare individuals for a rewarding career as a professional air hostess. Students will gain a deep understanding of the aviation industry and develop practical skills essential to excel in this field. Check out the subjects taught in Air Hostess certificate programs.

Aircraft FamiliarizationFood and Catering ServicesFlight Evaluation
First AidLeadership and Inter-Department CoordinationEmergency Situation Handling
Airport FamiliarizationCommunication SkillsTechnical Training (Safety Procedures, Basic Aircraft Functions, etc.)
In-flight ProceduresPersonality DevelopmentPassenger Handling
Grooming and Presentation--
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Air Hostess Entrance Exam Syllabus

Generally, admission for Air Hostess courses is done on a merit basis. However, there are some top colleges and institutes that grant admission based on entrance exams. Check out the Air Hostess entrance exam syllabus mentioned below.

SectionTopics Covered
General Knowledge
  • History
  • Geography
  • Science
  • Technology
  • Literature
  • Art and Culture
  • Sports
  • Politics
  • Economics
  • Current Affairs
  • Environment
  • Philosophy and Religion
  • Language and Linguistics
  • Health and Medicine
Communication Skills
  • Verbal Communication
  • Nonverbal Communication
  • Listening Skills
  • Written Communication
  • Interpersonal Skills
  • Presentation Skills
  • Negotiation and Persuasion
  • Emotional Intelligence
  • Cultural Sensitivity
  • Feedback and Constructive Criticism
  • Adaptability
  • Networking Skills
  • Conflict Resolution
Customer Service
  • Understanding Customer Needs
  • Communication Skills
  • Product Knowledge
  • Problem-Solving Skills
  • Patience and Empathy
  • Positive Attitude and Professionalism
  • Conflict Resolution
  • Customer Feedback Management
  • Cross-Cultural Competence
Basic Math
  • Arithmetic Operations
  • Number Systems
  • Decimals
  • Percentages
  • Ratio and Proportion
  • Basic Geometry
  • Factors and Multiples
  • Fractions
  • Basic Algebra
Language Proficiency
  • Vocabulary
  • Grammar
  • Reading Comprehension
  • Writing Skills
  • Listening Skills
  • Speaking Skills
  • Pronunciation
  • Spelling and Punctuation
  • Language Functions
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Air Hostess Important Books

The reference books are important for covering the Air Hostess syllabus thoroughly. The students can refer to important books that will help them in their examinations and other competitive examinations as well. 

As there are hundreds of Air Hostess books available in the market, one must go through the list of important books that will help them to gain complete knowledge of the course. Some of the common and popular books and their authors are mentioned in the table below. 

BooksAuthors
A Modern Approach to Verbal and Non-Verbal ReasoningR S Aggarwal
Objective General EnglishS P Bakshi
General AwarenessLucent
Fast Track Objective ArithmeticRajesh Verma
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Cabin Crew Course Structure

The course structure of Cabin Crew mostly comprises practical training besides theoretical knowledge. They are trained to perform duties according to the training manual or operations manual. Effective communication is also a pillar of the course that includes the technique, terminology and common language. Passenger handling training is also given. 

The practical Cabin Crew training includes:

  • Aircraft visits to find out the systems, interiors and exteriors.
  • Medical aspects and first aid related to Asthma, choking, heart attacks, stroke, air sickness, shock and others.
  • Security procedures.
  • Training in fire and smoke, water survival training and survival training
  • Training related to the pre-flight briefing, cooperation with the crew, operator’s requirements and legal requirements review and miscellaneous practical training.
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FAQs about Air Hostess/ Cabin Crew Courses Syllabus

What are the common subjects taught in the Air Hostess syllabus?

The common subjects that are taught in the Air Hostess syllabus include the fundamentals of aviation, passenger handling, safety procedure, communication, grooming and other services inside the flight. All these are taught during the course to prepare students for cabin crew roles.

Is extensive training a part of the air hostess course curriculum?

Yes, extensive training is a part of the air hostess course curriculum as they are responsible for managing the passengers, operations before and after the flight, and confronting any emergency while keeping the people safe. Aspirants can pursue degrees, certificates, or diplomas in aviation, air hostess training,  airport ground service, hotel management, and other related fields to work as air hostesses.

What does the air hostess syllabus include?

The air hostess syllabus includes subjects that equip students with the skills they need to succeed as members of the cabin crew. Topics like technical training (safety procedures, basic aircraft functions, etc.), leadership and inter-departmental coordination, passenger handling, airport and aircraft familiarisation, grooming and presentation,  first aid, in-flight procedures, flight evaluation, food and catering services, emergency handling, communication skills, etc., may be covered.

Does the 12th mark matter to the air hostess course?

Yes, the 12th mark matters in the air hostess course if students wish to get admitted to some top colleges in India. To be qualified for this, they must have received at least 50% aggregate marks in their 10+2 English language education in the aggregate. Before getting admitted into the certification programme, you might also need to take an entrance exam and have an interview to assess your interpersonal abilities and eligibility for the position.

What are the subjects for an air hostess course?

The list of subjects for an air hostess course includes Housekeeping and Operations in the Hospitality Sector, Fundamentals of Front Office, Food and Beverage Operations- Lab, Environmental Studies, E-commerce in Tourism, Digital Marketing, Communication Skills, Cargo Management I, Business Communication Skills I, Basic Computer Skills, Airlines Service Operations, Airline Operations – Lab, Airline Operations, Airfare Management, Air Travel Industry, Accounting for Hospitality, and more.

Which is the compulsory subject one should pursue in class 12 for the Air Hostess course?

The compulsory subject that one should pursue in class 12 for the Air Hostess course is the English language. To comprehend and communicate successfully, they need to have a strong grasp of the language. Other than this, cabin crew members are not required to take any particular courses.

What if I fail in Air Hostess course?

If you fail in Air Hostess course, you will need to again sit for the exams for which you were not qualified or successful. or that, you might need some more academic understanding and hands-on instruction. To pass with flying colours, candidates must have a thorough understanding of the grading criteria beforehand.

What is the Air Hostess syllabus for first-year students?

The Air Hostess syllabus for first-year students includes subjects that provide a background of the programme and its principles. Candidates are instructed in the many duties that they will encounter in the airline sector for two semesters. The semester I Air Hostess subjects are Airline Operations, Communication Skills, Airline Operations (Lab), and Fundamentals of Front Office. Conversely, the Air Hostess subjects for semester II are Environmental Studies, Business Communication Skills I, Basic Computer Skills, and Air Travel Industry.

Is there an internship opportunity in the Air Hostess course?

Yes, many Air Hostess programmes have internship opportunities for students that help them gain practical exposure to the functioning of the airlines. Several simulations of emergency situations help them understand how to handle crises. 

What are the required skills for Air Hostess?

The skills that are required for Air Hostess are interpersonal skills, communication skills, the ability to handle difficult situations, empathy for passengers, cultural awareness and the ability to adapt well to different situations. They must be ready for every emergency that may arise during the flight. 

What are some of the top entrance exams for the Air Hostess course?

Some of the top entrance exams for the Air Hostess course are DU JAT, LPU NEST, IATA Cabin Crew Entrance Exam and others. Most institutes do not require entrance exams for the course and they get admitted based on the scores in interviews and academics.

What is the course duration of Air Hostess?

The course duration of Air Hostess is usually between 6 months to 1 year. The time period is sufficient to give lessons regarding different aspects of Cabin Crew's job role. During this period, they also get opportunities to intern in the industry to get first-hand experience of life as an Air Hostess.

Is the Air Hostess course syllabus tough?

The Air Hostess course syllabus is not tough if handled with hard work and dedication.  For some, it may seem challenging as it has to deal with passengers’ safety and security. The aspiring Cabin crews are taught diverse topics such as safety protocols, customer service and fundamentals of aviation.

What are the best institutes in India that provide air hostess courses?

The best institutes in India that provide air hostess courses are AeroEngineers Vidyapeeth Private Limited, Amity University, Asia Pacific Institute of Management, Fighter Wings Aviation Academy, Indus University, International Institute of Aviation Pvt Ltd, Maharishi Markandeshwar University, NIMS University, Rayat Bahra University, SGI Pune, SOA Delhi, Sristys Aviation- Sristys School of Air Hostess, VELS University Chennai, etc.

What subjects are required to study an air hostess course?

The subjects required to study an air hostess course are Airlines, Basic Computer Skills, Fundamentals of the Front Office, Aviation, Tourism, Communication Skills, Tourism, etc. However, these subjects may vary from one university to another.

Is Mathematics required for pursuing an Air Hostess course?

Mathematics is not a requirement to pursue an Air Hostess course. It is a role in the customer service industry and therefore soft skills such as communication, empathy and management skills are more important. It is crucial to sharpen these skills to work in the Aviation industry. 

What are some of the famous books for Air Hostess course?

Some of the important books to thoroughly study the Air Hostess syllabus are as follows - A Modern Approach to Verbal and Non-Verbal Reasoning, Fast Track Objective Arithmetic, Objective General English, General Awareness, etc.

Which colleges provide the best air hostess course curriculum?

The list of colleges that provide the best air hostess course curriculum includes Frankfinn Institute of Air Hostess Training, Lovely Professional University (LPU), Periyar University, Silver Oak University, YWCA Vocational Training Institute, YWCA Women’s Training Institute, and more.

Which course is best for air hostesses?

The best course for air hostesses that is usually taken by aspirants is BBA in Aviation provided a student is looking for employment after graduation. However, depending on a student’s requirements, they may choose to opt for a diploma in Cabin Crew, an MBA in Aviation, or an MBA in Aviation Management.

Is Swimming a compulsory Air Hostess Subject in the course curriculum ?

No, swimming is not a compulsory Air Hostess Subject in the course curriculum but most institutes teach it. However, numerous airlines require applicants to be able to swim 25 metres. If a student does not know how to swim, the airlines will teach them as a part of the training course.

What should I do to become an air hostess?

A certification, degree, or diploma in hospitality management, airport ground service, aviation, air hostess training, and other related fields can be pursued by those who want to become an air hostess. They undergo rigorous training as part of the programme. The diploma/certificate in BBA/MBA Aviation, Cabin Crew, and MBA Aviation Management are well-known air hostess courses one can pursue following the 12th grade.

What is the qualification for an air hostess?

The qualification for an air hostess or cabin crew eligibility criteria is that students must have completed their 10+2 in any academic (Commerce/ Science/ Arts) discipline or a bachelor’s degree in Aviation. Additionally, the sole required subject for them in class 10+2 is English. The applicant must be between the ages of 17 and 26 to be considered for the course. The minimum height requirement for an applicant is five feet and two inches.

Can I study air hostess after 12th grade?

Yes, students can study air hostess after 12th grade depending on the different types of aviation programmes they are interested in. For this, they must have completed 10+2 education in English medium with at least 50% aggregate marks. Furthermore, a test and interview may be required for admission to the certification programme to assess your eligibility for the position and your ability to communicate.

Is the air hostess course easy?

Yes, the air hostess course is easy for candidates who know how to communicate effectively, behave and dress professionally, have the ability to handle difficult situations and challenges, etc. Upon passing the class 12 exams, students should select the appropriate courses and get ready to graduate, after which they must enrol in an air hostess training diploma programme.

Does the Air Hostess course have a good scope?

Air Hostess has very good career opportunities as the aviation sector is in high demand. Various job roles are also available in airlines so the future is very bright for the candidates who opt for the programme. They are eligible for additional benefits including retirement benefits, medical insurance, and airfare discounts in addition to their regular monthly salary.

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