Diploma in Ground Staff & Cabin Crew Training: Eligibility, Scope, Colleges

Ground staff are individuals who are stationed throughout the airport and attend to the various needs of passengers before and after flights. They are in charge of answering passengers' questions about flights, making reservations, checking baggage, and so on. A career as a ground crew member could be a lucrative opportunity in the future, as the Indian aviation market is expected to be the third largest in the world by 2024, according to the IBEF. In addition, the plan to increase the number of airports in India from 153 to 190-200 by 2040 will increase the number of job opportunities for ground staff. 

Candidates interested in working as ground staff must complete various aviation management courses at the Diploma, UG, and PG levels. To gain admission to the top aviation colleges in India, candidates must have completed their 12th grade or equivalent. Depending on the college, admission is based on an entrance examination or a merit list. Several institutes in India offer ground staff training courses to candidates. Kasturi Institute of Management, Panache Academy, Skybird Aviation, GMR Aviation Academy, and other well-known colleges are listed below. The course fee varies depending on the institute. The average course fee in these institutes ranges from INR 150,000 to INR 1.5 million.

With the increase in the number of flights around the world, the need for the ground staff as well as cabin crew has also increased. There is a huge demand for skilled staff who can manage all the activities at the airport. Candidates who are interested in managing all the activities at the airport, as well as other cabin services, can opt for this field. Many programs are available in the aviation sector such as BBA in airport management and Diploma in Ground Staff & Cabin Crew Training for a career in these fields in the aviation sector. You will get to know about all the information regarding the three-year Diploma in Ground Staff & Cabin Crew Training. This article will provide you with the eligibility criteria, selection process and colleges for the diploma program in ground staff and cabin crew.

Diploma in Ground Staff & Cabin Crew Training Highlights

Candidates looking forward to applying for the Diploma in Ground Staff & Cabin Crew Training must check out these highlights before diving deep into the article:

Types of Ground Staff 

Ground personnel are classified according to their job responsibilities. The best ground staff jobs are highlighted briefly below.

1. Agent for Airline Tickets: Airline ticket agents are entirely responsible for booking and reserving seats for passengers. They must interact with passengers in order to book flight tickets and reserve seats.
2. Coordinator of Crew Schedules: Crew Schedule Coordinators are in charge of monitoring flight operations at the airport and managing flight takeoff and landing schedules.
3. Reservation Sales Representative: When customers book tickets, Reservation Sales Agents must make flight reservations. They also provide information regarding flight takeoffs and landings.
4. Technician in Avionics: Their responsibility is to test and repair aircraft equipment and other aircraft parts. They must determine the cause of aircraft component damage and repair those parts.

Diploma in Ground Staff Eligibility Criteria

Candidates need to meet the minimum eligibility criteria for Diploma in Ground Staff & Cabin Crew Training in order to get admission. The minimum requirements will be decided by the respective colleges. However, some of the major requirements for admission are provided below:

• Candidates applying for admission must have cleared 12th in the relevant stream. He/ She must have scored a minimum percentage of 40-50% in order to get admission to the diploma program.

Also Read:List of Aviation Exams in India: Dates, Eligibility, Exam Pattern, Application Form

Diploma in Cabin Crew Training Eligibility Criteria

The eligibility criteria for a diploma in cabin crew training is given below:

• Candidates must have cleared 12th from any stream in order to get eligible for admission to the diploma in cabin crew training.
• Some of the institutes might ask to fulfil the age and other medical standards as well.
• Age Limit: The normal age limit for the program is 17 to 25 years.
• Minimum height required for admission is 157 cm (for females) and 170 cm (for males). The requirement can vary from college to college.
• Candidate must have good physical health.

Diploma in Ground Staff & Cabin Crew Training Admission Process

Admission to the diploma in ground staff and cabin crew training will be done on the basis of scores in 12th examination. Some of the colleges might conduct an entrance examination for admission. Candidates can check the admission process of all the flying schools as well as colleges providing diploma in ground staff and cabin crew training before applying for admission. Candidates must complete the application form in order to get considered for further admission process.

Also Read:Diploma in Aviation - Eligibility, Admission, Career, Top Colleges

How to Become a Ground Staff Member? 

Candidates intending to become a ground staff member must know the step-wise procedure mentioned below: 

• Making a Decision: Candidates who are sceptical about whether they should opt for this career must set their minds and consider their interests. Making the decision must be the first step which students have to take considering their strengths, weaknesses and career opportunities. 
• Subject Options: This career doesn’t restrict candidates to have a specific subject in their class 12th or equivalent level. However, the ones opting for aviation management courses are said to have better luck to get selected as ground staff after their 12th. 
• Preparation for Entrance Exams: Several courses at the UG and PG levels need students to appear in an entrance exam which includes IPU, CET, CAT, SET, MAT and others. There are multiple admission processes such as GD, PI and WATs held by the top institutes. 
• Choosing a Good College: Selecting a good college out of multiple top institutes is also a challenge for candidates. They have to identify the colleges which offer relevant ground staff training courses. Students are advised to check out the institute’s ranking such as India Today, NIRF and others given by different organisations. They must also research the placement cell of the institute before making the final decision.

How to Become a Cabin Crew Member?

Students who are looking forward to becoming cabin crew members are advised to research the career before they make the final call to be part of this career. Check out the procedure to opt for the cabin crew courses admission below:

• Be aware of the career: Candidates must be completely aware of the career considering the eligibility criteria and parameters such as career growth in future, job roles and others. 
• Sharpen your skills: Skill enhancement is very important for candidates before they start working in the real field. 
• Select a flight attendant school: Choosing a flight attendant school is one of the important parts of becoming a cabin crew member. 
• Apply for cabin crew jobs: Students have to build a good resume and apply for different airline and aviation job opportunities.

Colleges for Diploma in Ground Staff

Take a look at some of the well-known colleges for diploma in ground staff training

Colleges for Diploma in Cabin Crew Training

Some of the institutes for cabin crew training are mentioned below

Skills Required for Ground Staff & Cabin Crew

To be the best ground staff and cabin crew, you must have the following skills:

Diploma in Ground Staff & Cabin Crew Training Career Scope

There are many career options available after Diploma in Ground Staff & Cabin Crew Training. Candidates can start applying for jobs after the completion of the training period. And, if the candidates are interested in studying further then they can also choose to enrol for the bachelor degree or advanced programs in cabin crew and ground staff. Some of the major sectors where the candidates apply for the job are listed below.

• Airlines
• Travel Agencies
• Airports
• Tour Agencies
• Aviation Firms

Besides this, some of the major recruiters of the sector are

• Air India
• SpiceJet
• Vistara
• IndiGo
• Lufthansa
• Jet Airways
• Virgin Atlantic
• Qatar Airways
• Emirates Airlines
• British Airways
• Cathay Pacific

Benefits from Working as Ground Staff and Cabin Crew

Ground Staff is a career-oriented job for those interested in aviation management. Some of the advantages of a career as a ground staff manager are listed below.

Salary: Salary in this job is quite low in the beginning or for new employees. However, it is a good career opportunity for those who enjoy serving and assisting others. The job can help you improve your skills

Job Safety: Candidates who have completed the course at a reputable aviation institute may be placed in one of the top airlines. This profession provides job security. One must be more active at work and be available to work night shifts at the airport

The Career's Positive Impact: A career as a ground staff member at an airport is both challenging and rewarding. They must check passengers' luggage, book flight tickets, reserve seats, handle airport ground operations, and so on

Higher Education: Higher education in ground staff courses is available, but a diploma, bachelor's degree, or postgraduate diploma course will provide you with opportunities in this field

One-of-a-Kind Experience: Ground staff activities are unique in that they must deal with a variety of issues at the airport. If someone wants to book tickets via phone or online, they must deal with customers over the phone

You can also fill our Common Application Form (CAF) or call our toll-free helpline number 1800-572-9877 to get any assistance in terms of choosing or shortlisting a particular college. In case you have any questions, feel free to consult experts on the CollegeDekho QnA Zone.

Meanwhile, you can refer to some articles related to aviation/hotel management below.