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University of Mumbai (MU) seems to fail the students as they have no grievance cell available. Grievance cell is a cell where students can go if they have a complaint related to academic or any other sort.
The University’s Student Grievance Redressal Cell (SGRC) has not been working for the last six months.
As the term ended on August 31 the body was dissolved by the university.
The state, which was preparing to bring a new law to govern public universities, had issued a resolution preventing fresh elections for all university committees, including the grievance cell.
The students, meanwhile, are facing a lot of problems. “When we approached the university official regarding an exam-related issue, we were told they won’t be able to look into the complaint, as there’s no grievance cell in the university. They told us that it will be months before the new act is implemented and a new complaint redressal mechanism is set up,” said Devaki Dave, a student from KM Kundnani College of Pharmacy, Cuffe Parade.
With no help from officials and little knowledge about the inner workings of MU, students often have to run from pillar to post to get their grievances heard. “Students who are facing issues have nowhere to go. They keep making rounds of various offices in the university with little success,” said Sachin Pawar a student from New Law College, Matunga.
Students are very unhappy with the problems and want a solution for it as soon as possible.