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Federation of Indian Chambers of Commerce & Industry (FICCI) and OYO have developed on online training and certification course for the hospitality industry. The course aims to provide training to the establishments and the professionals operating in the hospitality industry on how to operate in a world affected by the COVID-19 pandemic.
The severe impact that COVID-19 has had on the hospitality business prompted FICCI and OYO to come together for this unique project. While OYO is the designer of the course curriculum as well as the trainer, the course is being offered through the online training platform of FICCI.
Highlights of Online Course Developed by FICCI and OYO
|Name||Certification Course on Operating a Hotel in the COVID era|
|Dates||24 July 2020 - 24 July 2021|
|Fee||Rs. 5,900 (Rs. 5,000 + GST)|
|Syllabus||Hotel Advisory, Staff Advisory, Guest Advisor, Front Office Advisory, F&B Service Advisory, Housekeeping Advisory, Guest Room Cleaning Advisory, Food Production Advisory, Advisory for COVID Suspected/Positive Guests|
Who Can Apply?
No particular eligibility criteria have been specified for the course. Any person can get themselves enrolled in the online certification course after paying a fee of Rs. 5900.
Who Can Benefit?
The course has been designed to cater to the needs of the hotels and hospitality professions. Hotel business owners are the primary targets of this course. Hotel employees can also benefit from the offerings.
It will be a very beneficial course for executive staff, employees working in hotel operations, housekeeping, kitchen management, front office management, room division operation etc. Professionals working as General Manager, Kitchen Manager stand to benefit from this course.
What Will I get on Completion?
On completing this course, hotel business owners will get a physical Certificate of Compliance, which will tell their customers that they are ready to operate in a post-COVID era. A digital version of the certificate will also be provided for posting on any website or other platform.
In a world affected by COVID-19, knowledge-sharing through initiatives such as this is essential to build confidence between businesses and customers. As our markets open and more people step out, hotel businesses will have to cater to the need of an alert customer and ensure that they are ready to handle the challenges of operating in a world affected by COVID-19.
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