Average Duration | 2 years | ||
Average Fee | 30 K-4 L INR annual | ||
Exams Accepted | CAT, XAT, GMAT ... |
MBA in Service Management is a postgraduate course in management available in a number of MBA colleges in India. The duration of the course is 2 years and it is available for candidates who have completed their graduation. The course focuses on developing an understanding of the various services that are part of a business. It involves the study of how to manage the various services associated with an organization. These services can be related to the various different departments in an organization and are considered essential to keep a business up and running.
MBA in Service Management is an excellent choice of course who wishes to get into a Service Management role in any industry. Students of an MBA in Service Management course are taken through the various aspects associated with the industry such as marketing services management, quality services management, human resource services management, customer service management etc. Through the course of MBA in Service Management, a student is able to develop their skills and understanding of the various services involved in an organization and how to be better and more efficient at managing and planning those services.
The course is perfect or any student who wishes to join the management sector and be involved in ensuring efficient delivery of various services in an organization. It is well-suited to a candidate who is good with managing time and resources. Candidates interest in taking up this course should also ideally be good at decision making and be able to coordinate with different groups of people to ensure efficient delivery of services. Professionals of this stream are also required to have a good idea of strategic planning so that they can deliver on the requirements on a limited budget and timeframe.
Full Name | Master of Business Administration in Service Management |
Level | Postgraduate |
Duration | 2 years |
Stream | Management |
Exam Type | Semester-Wise |
Eligibility | Graduate in any stream |
Admission Process | Entrance Exam + GD / PI |
Average Course Fee | Rs. 3 - 5 lakhs |
Average Starting Salary | Rs. 5 - 8 LPA |
Top Recruiting Areas | BFSI Firms, Event Management Companies, Event Management Firms, Educational Institutions, Media Agencies, Consultancy Firms, Facility Management Companies etc. |
Top Recruiting Companies | Reliance, Flipkart, Accenture, Zee News, Snapdeal, etc. |
The exact syllabus of an MBA in Services Management course varies according to the college. Colleges may also offer students the chance to choose their subjects or subject groups from the various electives they have available.
First Year
Managerial Accounting | Corporate Environment |
Business Skill Development | Finance Management |
Marketing Management | Organizational Behaviour |
Corporate Legal Environment | |
Human Resource Management | Managerial Economics |
Second Year
Strategic Management | International Marketing |
Performance Management | Corporate Taxation |
Consumer Behaviour | International Business Management |
Business Policy | Quality Management |
Financial Markets and Services | Labour Laws |
MBA in Service Management is not a very popular choice of MBA course but it does offer good career opportunities to the students. A graduate of an MBA in Service Management course can join the various respective niches of the service management industry. A professional with a background in Service Management is expected to effectively plan and ensure the seamless delivery of services to ensure that the operations of a business keep running smoothly.
There are various areas in a business where there is a requirement of a professional trained in the Service Management course. These include the design of business processes, market research, supply and logistics management, B2B services, relationship development etc. Some of the key recruiting areas for an MBA in Services Management graduate include:
BPOs
Media Houses
Management Consulting Firms
Banks
Financial Institutions
IT Industry
E-Commerce Companies
Service Providers etc.
Here are some of the top recruiters of MBA in Services Management graduates.
Accenture
Amazon
Flipkart
Reliance
Snapdeal
Zee TV
HCL etc.
The job positions available for an MBA in Services Management graduate include:
Managing Consultant
Financial Services Manager
Production Manager
Supply Manager etc.
The job roles offered to candidates who have a degree of MBA in Service Management are Managing Consultant, Business Development Officer, Financial Services Manager, Supply Manager, Production Manager, etc.
The top entrance exams for admission to MBA in Service Management are CAT, CMAT, XAT, MAT, GMAT, etc.
Most of the management colleges in India shortlist candidates through nationla/ state/ institute level entrance exams. However, some colleges also give admission on the basis of merit in the qualifying degree. You may or may not have to give an entrance depending upon the college you desire.
The starting salary offered after completing MBA in Service Management is Rs. 5-8 lacs per annum.
The selection process followed for shortlisting candidates for MBA in Service Management includes a written test and/ or group discussion and a personal interview.
The average course fee of MBA in Service Management is around Rs. 3-5 lacs.
In order to take admission to MBA in Service Management, you must have completed the minimum qualification which is a graduate degree in any stream from a recognised university/ college.
MBA in Service Management is a course of the postgraduate level.
MBA in Service Management is a masters level course which involves the study of how to manage the various services associated with an organisation. These services can be related to the various different departments in an organisation and are considered essential to keep a business up and running.
The duration of MBA in Service Management is two years.
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