MBA in Service Management

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Mar 13, 2023 19:31PM IST

About MBA in Service Management

MBA in Service Management is a postgraduate course in management available in a number of MBA colleges in India. The duration of the course is 2 years and it is available for candidates who have completed their graduation. The course focuses on developing an understanding of the various services that are part of a business. It involves the study of how to manage the various services associated with an organization. These services can be related to the various different departments in an organization and are considered essential to keep a business up and running.

MBA in Service Management is an excellent choice of course who wishes to get into a Service Management role in any industry. Students of an MBA in Service Management course are taken through the various aspects associated with the industry such as marketing services management, quality services management, human resource services management, customer service management etc. Through the course of MBA in Service Management, a student is able to develop their skills and understanding of the various services involved in an organization and how to be better and more efficient at managing and planning those services.

The course is perfect or any student who wishes to join the management sector and be involved in ensuring efficient delivery of various services in an organization. It is well-suited to a candidate who is good with managing time and resources. Candidates interest in taking up this course should also ideally be good at decision making and be able to coordinate with different groups of people to ensure efficient delivery of services. Professionals of this stream are also required to have a good idea of strategic planning so that they can deliver on the requirements on a limited budget and timeframe.

Highlights of MBA in Service Management

Full Name Master of Business Administration in Service Management
Level Postgraduate
Duration 2 years
Stream Management
Exam Type Semester-Wise
Eligibility Graduate in any stream
Admission Process Entrance Exam + GD / PI
Average Course Fee Rs. 3 - 5 lakhs
Average Starting Salary Rs. 5 - 8 LPA
Top Recruiting Areas BFSI Firms, Event Management Companies, Event Management Firms, Educational Institutions, Media Agencies, Consultancy Firms, Facility Management Companies etc.
Top Recruiting Companies Reliance, Flipkart, Accenture, Zee News, Snapdeal, etc.
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MBA in Service Management Syllabus

The exact syllabus of an MBA in Services Management course varies according to the college. Colleges may also offer students the chance to choose their subjects or subject groups from the various electives they have available.

First Year

Managerial Accounting Corporate Environment
Business Skill Development Finance Management
Marketing Management Organizational Behaviour
Corporate Legal Environment
Human Resource Management Managerial Economics

Second Year

Strategic Management International Marketing
Performance Management Corporate Taxation
Consumer Behaviour International Business Management
Business Policy Quality Management
Financial Markets and Services Labour Laws
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MBA in Service Management Career Options and Job Prospects

MBA in Service Management is not a very popular choice of MBA course but it does offer good career opportunities to the students. A graduate of an MBA in Service Management course can join the various respective niches of the service management industry. A professional with a background in Service Management is expected to effectively plan and ensure the seamless delivery of services to ensure that the operations of a business keep running smoothly.

There are various areas in a business where there is a requirement of a professional trained in the Service Management course. These include the design of business processes, market research, supply and logistics management, B2B services, relationship development etc. Some of the key recruiting areas for an MBA in Services Management graduate include:

  • BPOs

  • Media Houses

  • Management Consulting Firms

  • Banks

  • Financial Institutions

  • IT Industry

  • E-Commerce Companies

  • Service Providers etc.

Top Recruiting Companies for MBA in Services Management

Here are some of the top recruiters of MBA in Services Management graduates.

  • Accenture

  • Amazon

  • Flipkart

  • Reliance

  • Snapdeal

  • Zee TV

  • HCL etc.

The job positions available for an MBA in Services Management graduate include:

  • Business Development Officer
  • Managing Consultant

  • Financial Services Manager

  • Production Manager

  • Supply Manager etc.

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FAQs about MBA Service Management

What is the duration of MBA in Service Management?

The duration of MBA in Service Management is two years.

What is MBA in Service Management?

MBA in Service Management is a masters level course which involves the study of how to manage the various services associated with an organisation. These services can be related to the various different departments in an organisation and are considered essential to keep a business up and running.

What is the level of MBA in Service Management?

MBA in Service Management is a course of the postgraduate level.

What is the minimum qualification required for admission to MBA in Service Management?

In order to take admission to MBA in Service Management, you must have completed the minimum qualification which is a graduate degree in any stream from a recognised university/ college.

What is the course fee of MBA in Service Management?

The average course fee of MBA in Service Management is around Rs. 3-5 lacs.

What is the selection process for MBA in Service Management?

The selection process followed for shortlisting candidates for MBA in Service Management includes a written test and/ or group discussion and a personal interview.

How much is the starting salary after MBA in Service Management?

The starting salary offered after completing MBA in Service Management is Rs. 5-8 lacs per annum.

Do I have to give an entrance exam to get admission in MBA in Service Management?

Most of the management colleges in India shortlist candidates through nationla/ state/ institute level entrance exams. However, some colleges also give admission on the basis of merit in the qualifying degree. You may or may not have to give an entrance depending upon the college you desire.

What are the entrance exams for MBA in Service Management admissions?

The top entrance exams for admission to MBA in Service Management are CAT, CMAT, XAT, MAT, GMAT, etc.

What are the job roles offered after MBA in Service Management?

The job roles offered to candidates who have a degree of MBA in Service Management are Managing Consultant, Business Development Officer, Financial Services Manager, Supply Manager, Production Manager, etc.
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Related Questions

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priyal Babbar, Student / Alumni

-Answered on Feb-05-2024
Hi there, LPU offers several MBA programs with various specializations such as HR, Finance, Hospitality, Healthcare and many more. The admission for the next academic session has begun. You can register and book your LPUNEST slot. If you are awaiting your result then you can take provisional admission as well. Good Luck
S

Subhashri Roy, Student / Alumni

-Answered on Jan-05-2024

Dear student,

Around 126 colleges are accepting XAT score 2024. Some of the top MBA colleges accepting XAT score 2024 include the following:

You can also check out the XAT score vs percentile 2024 to predict your chances of getting into the XAT participating colleges. 

For admission-related assistance, please fill out our Common Application Form or call on our toll-free number 1800-572-9877. 

Thank you.

P

P sidhu, Student / Alumni

-Answered on Dec-20-2023
LPU NEST 2024 Application Form has been released via online mode. Exam Dates have been announced. It stands for Lovely Professional University National Eligibility and Scholarship Test. LPU NEST exam is conducted in different slots from January and April onwards. It is a university level entrance exam which is conducted for various courses including B.Tech, MBA etc. Candidates who want to get admission in Undergraduate and Postgraduate programmes can enrol in the exam. No. of LPU graduates are working at various MNC’s at high paying packages across the globe. Mittal School of Business, which attracts students from various parts of the world, is one of India’s foremost ‘Business Schools’ recognized for its industry-oriented and technology focussed curriculum, interactive and hands-on pedagogy, accompanied by intensive industry interface which also involves training of national and international industry professionals. A multidisciplinary campus and multicultural environment suffused with student activity ensures all round development of its graduates, grooming them for successful entrepreneurship and global careers. LPUs Mittal School of Business exhibits a rich diversity among students and faculty who flock to this centre of excellence from all parts of the country and across the globe. We believe that innovation and excellence flourishes in an environment that embraces diverse perspectives and nurtures free expression which ultimately helps them to adjust to any work environment while celebrating divergence.