Become Job Ready with CollegeDekho Assured Program. Learn More

  • We’re on your favourite socials!
  • logo
  • logo
  • logo
  • logo
  • logo
CollegeDekho logo
CollegeDekho logo
Search Icon
Search for best colleges, Courses, Exams and Education updates

    MBA in Service Management

    About MBA in Service Management

    MBA in Service Management is a postgraduate course in management available in a number of MBA colleges in India. The duration of the course is 2 years and it is available for candidates who have completed their graduation. The course focuses on developing an understanding of the various services that are part of a business. It involves the study of how to manage the various services associated with an organization. These services can be related to the various different departments in an organization and are considered essential to keep a business up and running.

    MBA in Service Management is an excellent choice of course who wishes to get into a Service Management role in any industry. Students of an MBA in Service Management course are taken through the various aspects associated with the industry such as marketing services management, quality services management, human resource services management, customer service management etc. Through the course of MBA in Service Management, a student is able to develop their skills and understanding of the various services involved in an organization and how to be better and more efficient at managing and planning those services.

    The course is perfect or any student who wishes to join the management sector and be involved in ensuring efficient delivery of various services in an organization. It is well-suited to a candidate who is good with managing time and resources. Candidates interest in taking up this course should also ideally be good at decision making and be able to coordinate with different groups of people to ensure efficient delivery of services. Professionals of this stream are also required to have a good idea of strategic planning so that they can deliver on the requirements on a limited budget and timeframe.

    Highlights of MBA in Service Management

    Full Name Master of Business Administration in Service Management
    Level Postgraduate
    Duration 2 years
    Stream Management
    Exam Type Semester-Wise
    Eligibility Graduate in any stream
    Admission Process Entrance Exam + GD / PI
    Average Course Fee Rs. 3 - 5 lakhs
    Average Starting Salary Rs. 5 - 8 LPA
    Top Recruiting Areas BFSI Firms, Event Management Companies, Event Management Firms, Educational Institutions, Media Agencies, Consultancy Firms, Facility Management Companies etc.
    Top Recruiting Companies Reliance, Flipkart, Accenture, Zee News, Snapdeal, etc.

    MBA in Service Management Syllabus

    The exact syllabus of an MBA in Services Management course varies according to the college. Colleges may also offer students the chance to choose their subjects or subject groups from the various electives they have available.

    First Year

    Managerial Accounting Corporate Environment
    Business Skill Development Finance Management
    Marketing Management Organizational Behaviour
    Corporate Legal Environment
    Human Resource Management Managerial Economics

    Second Year

    Strategic Management International Marketing
    Performance Management Corporate Taxation
    Consumer Behaviour International Business Management
    Business Policy Quality Management
    Financial Markets and Services Labour Laws

    MBA in Service Management Career Options and Job Prospects

    MBA in Service Management is not a very popular choice of MBA course but it does offer good career opportunities to the students. A graduate of an MBA in Service Management course can join the various respective niches of the service management industry. A professional with a background in Service Management is expected to effectively plan and ensure the seamless delivery of services to ensure that the operations of a business keep running smoothly.

    There are various areas in a business where there is a requirement of a professional trained in the Service Management course. These include the design of business processes, market research, supply and logistics management, B2B services, relationship development etc. Some of the key recruiting areas for an MBA in Services Management graduate include:

    • BPOs

    • Media Houses

    • Management Consulting Firms

    • Banks

    • Financial Institutions

    • IT Industry

    • E-Commerce Companies

    • Service Providers etc.

    Top Recruiting Companies for MBA in Services Management

    Here are some of the top recruiters of MBA in Services Management graduates.

    • Accenture

    • Amazon

    • Flipkart

    • Reliance

    • Snapdeal

    • Zee TV

    • HCL etc.

    The job positions available for an MBA in Services Management graduate include:

    • Business Development Officer
    • Managing Consultant

    • Financial Services Manager

    • Production Manager

    • Supply Manager etc.

    FAQs about MBA Service Management

    What are the job roles offered after MBA in Service Management?

    The job roles offered to candidates who have a degree of MBA in Service Management are Managing Consultant, Business Development Officer, Financial Services Manager, Supply Manager, Production Manager, etc.

    What are the entrance exams for MBA in Service Management admissions?

    The top entrance exams for admission to MBA in Service Management are CAT, CMAT, XAT, MAT, GMAT, etc.

    Do I have to give an entrance exam to get admission in MBA in Service Management?

    Most of the management colleges in India shortlist candidates through nationla/ state/ institute level entrance exams. However, some colleges also give admission on the basis of merit in the qualifying degree. You may or may not have to give an entrance depending upon the college you desire.

    How much is the starting salary after MBA in Service Management?

    The starting salary offered after completing MBA in Service Management is Rs. 5-8 lacs per annum.

    What is the selection process for MBA in Service Management?

    The selection process followed for shortlisting candidates for MBA in Service Management includes a written test and/ or group discussion and a personal interview.
    Show More

    Related Questions

    Fee sturcture of MBA
    -Roushni -Updated on Feb-03-20236 Answers

    riya, Student / Alumni

    Lovely Professional University is the best university for MBA studies. It has offered students great internships and business opportunities, there are 100% internships at the university. And help students with their business ideas. I am an LPU student and LPU helps me grow as a person and as a career which makes me a better person overall. # Fees: The fee for the MBA program is 190,000 per semester, but there is a scholarship based on an entrance test, i.e. H. Entrance exam, statewide exams like CAT, MAT, XAT., financial aid like Need basis, a defense foundation and many others. If you still think the fees are low Then there is a student loan at the top and you can work side by side part time to recoup the amount and help your parents.

    Priya, Student / Alumni

    Getting admission in MBA at Mittal School Of Business, LPU is not an easy achievement for any candidate because of their quality admission intake. If, I am not wrong, LPU has maintain such standards of quality admission intake and has very stringent eligibility criteria also. But if you get admission in MSB, LPU after satisfying their eligibility criteria, you will fly high, sky will be the limit because from day 1 LPU acts like their Tag Line “Think Big” and Slogan “Transforming Education, Transforming India”. Now lets see how good LPU is for an MBA from various parameters which are as follows: Curriculum : The curriculum of MBA at LPU is very Industry oriented. There is a term CDR (Curriculum Development Research) held after each and every 6 months in which many senior industry people suggest that what are need of present day industry. Faculty knows all the strengths and weaknesses of students are noted and course correction is devised after the considerable suggestions of Industry tycoons. Thus LPU cares what to teach according to the demand of industry, so that all the students can be able to cop up the outer word after qualifying from LPU. Industrial Trainings : The students get many trainings like SAP, MOOCs, Advance Excel and many more. These endeavors of LPU makes their students ahead of others. PEP: The Center for professional enhancement Program, starts working on the student from day one. A set of mentors nourish their personality, public speaking, soft skills etc. Exposure : Many Experts visit LPU for the guest lectures. Project called CAPSTONE is their in LPU to enhance their organizing and teamwork ability. Student Organizations: In LPU Student Organizations does’nt mean Elections or Zindabad or Murdabad. In LPU students learns to serve the society by making and working in a Student Organizations. For example: their is one Students Organization who have opted near by villages of the University they are teaching the senior citizens and other appropriate persons who needs an education in the evening or on Sunday’s. Diversified Culture: The diversity of students from all states of India and more than 70 countries make the students to have a different experience and learning. Which helps them to become a good citizen also. Entrepreneurship: Entrepreneurship does mot means opens a shop and making money from money. In LPU, students come up with the unique idea of business and infact LPU provides them seed money also for their start-up. Since the inception of Entrepreneureship ventures, LPU has witnessed more than 300 start-ups.

    Ramandeep Kaur, Student / Alumni

    Hi, The registrations for session 2023 at LPU has already started and you can register for the same at The eligibility for MBA is Pass with 55% aggregate marks in Bachelor’s degree (any discipline) or equivalent, subject to qualifying LPUNEST or CAT or MAT or XAT or NMAT or CMAT^ and Interview Mittal School of Business is among the first 10 institutions in India to get ACBSP (USA) accreditation, Mittal school of Business ranked among the top 34 Management institution in India, as per NIRF ranking 2022. It is ranked 2nd best in the Business and economics subjects in India as per the Times Higher education world university ranking 2022. Following aspects could be consider for MBA Admission in LPU Versatility of course: School provide option to student to opt MBA as per his or her liking from regular MBA, MBA hons and Specialized MBA with Tie-up. For example: MBA (Business Analytics) in tie up with KPMG, MBA (Financial Markets) in tie up with NSE Academy, MBA (Supply Chain & Logistics) in tie up with Safeducate and many more Industrial certifications: MBA classes are conducted in the blended mode which provides opportunities to students to learn through industrial experts. Along with specialization of 4 - 6 courses with Professional Industry certifications. Illustrative Specialization Areas: Financial Consulting & FinTech with KPMG, AI, ML & Analytics with 3AI, Digital Marketing with Digital Marketing Institute, Ireland Boost to entrepreneurship: LPU provide special seed money option to promote young entrepreneur. A student can get 2 lakh to 5 lakh per project for start-ups or entrepreneurship ventures. International exposure: Student can opt for a unique model of Indian and International education, you start your degree at LPU in India and finish the degree abroad at a Top Foreign Partner University. Or they are given option to go for international workshops or seminar for 4 weeks study tour to USA/ European countries or any other country as decided by the University subject to conditions. Industry orientation: Participation In projects, Research work, Industrial visit, on the job training and internships are the integral part of the curriculum to make the student ready for the real life corporate environment. The students have done an internship in Companies like IDBI, FUTURE GENERAL INSURANCE Company, COHO, Times of India, Hindustan Times, Karvy stockbroking, Decathlon Sports Ltd; etc.

    Related News