Air Hostess, also known as Cabin Crew, Steward, or Flight Attendant, is an important job role in the Aviation industry. After completing rigorous training during their air hostess course, they hold responsibility for keeping passengers safe and comfortable during the flight. Popular Air Hostess or Cabin Crew diploma/certificate programs include BBA/MBA Aviation and MBA Aviation Management, among others. There are Cabin Crew entrance exams such as AME CET. For admission to air hostess courses, certain educational institutions hold interviews with the shortest candidates based on a merit list. In India, the average Cabin Crew course fee is between INR 50,000 and INR 2,00,000.
The basic air hostess courses can last anywhere from a few months or weeks to a year. To become a Flight Attendant, one can also enrol in a three-year degree programme in aviation, hospitality, management, air hostess training, airport ground service, etc. Air Hostess course syllabus and subjects are particular and cover different topics such as Personality and Mental ability, General Aptitude, Reasoning, and Service Aptitude among others. Among the top Air Hostess institutes in India are the Frankfinn Institute of Air Hostess Training, CCAT, and Spicejet. Candidates interested in becoming an Air Hostess can select from various Aviation courses. The salary of Cabin Crew is around INR 4-6 LPA in domestic airlines. The Indian Aviation industry has seen tremendous growth in the last few decades.
The air hostess course highlights have been tabulated below:
|Air Hostess/ Cabin Crew Training
|Types of courses
|Certificate, Diploma, BBA, MBA
|Passing class 12 with distinction, meeting initial physical and medical requirements, clearing the aptitude test, and group discussion followed by interview in person
|INR 45,000 - INR 2,50,000
|Top Air Hostess training institutes
|Frankfinn Institute of Air Hostess Training, Bombay Flying Club College of Aviation, Air Hostess Training Academy, Mumbai, Spicejet Aviation Academy Gurgaon, Jet Airways Training Academy, etc.
One of the most sought-after careers after graduating from high school and passing the class of 12 is being an Air Hostess. Many young individuals desire to work as Air hostesses so they can earn a comfortable living and travel the world. For those who enjoy everyday interaction and meeting new people, it is the ideal employment. The following infographic highlights some good reasons to choose an air hostess programme:
Since there is a growing need for professionals who can work as flight crew for various airlines and serve the public, Air Hostesses have strong career prospects. Depending on the skill set and prior work experience, an Air Hostess can apply for a variety of domestic and international Airlines. One needs a charming attitude and the right training to succeed as an Air Hostess. The field has a huge scope and is anticipated to expand steadily as time goes on. With the introduction of new carriers and significant investments, the airline industry is thriving.
By completing this training course, you will obtain an in-depth comprehension of all the responsibilities of an air hostess and insightful knowledge about your field. It will provide you with the specialised skills required for this role, preparing you to become an air hostess.
The Air Hostessing course is delivered using an online learning platform that can be accessed from any device with an internet connection. There are no time limits or scheduled dates for the course, so you can finish it at your leisure. The following are some of the highlights of the online training for cabin crew and air hostesses:
The duties of an Air Hostess and those of a ground attendant differ in several ways. However, the main distinction between the two is listed below:
Location of work
|A flight attendant operates at high altitudes and serves the needs of passengers. They ensure that the flight is smooth by coordinating with the cabin crew, passengers and pilots.
|A ground attendant is responsible for working at altitudes that are below sea level at various places. They work at the check-in, at the gate during the boarding, terminal and in the business class lounges as well.
Type of work
|Flight attendants count passengers inside on the basis of the list provided by the ground attendant. They are also responsible for explaining the safety instructions and providing people with everything they need during the flight.
|When passengers check in, they are assisted by ground attendants. They check all the travel documents and weigh the baggage. They also are stationed at the gate to let passengers on board. When the onboarding process is completed, they hand over a list of all the passengers who have checked in with flight attendants.
Air Hostess courses can be exciting in their prospects with the chances of jetting off to far-off destinations in no time. However, it is a job of huge responsibility related to the security of passengers. There are various formats of course available to suit the needs of aspiring air hostesses and cabin crews. Here are the different types of air hostess programmes offered:
Some eligibility criteria must be met to apply for Air Hostess training. The criteria for applying for any type of Air Hostess course after the 12th are listed below:
The following are the skill sets required to pursue a career as a cabin crew member after completing the Air Hostess courses:
Communication Skills: The ability to interact with others effectively is one of the most crucial abilities for an air hostess to have since informing and directing passengers on board is a big part of the job. To meet the needs of their customers, air hostesses must also be aware of their requirements.
Teamwork: Collaboration is required of cabin crew members; as there are numerous jobs to complete, one cannot function as a lone player. Instead, they must cooperate in teams of four or more. Thus, it is important to understand how to work well with others and as a team member.
Customer service: Serving food and drinks to passengers and assisting them with any questions they may have during their flight is the third most crucial ability that any crew member should have. The goal of passenger comfort is where customer service abilities come in handy.
Geniality: Approachability is a key component in providing excellent customer service. Only when cabin crew members do not appear threatening can passengers feel at ease asking for goods. This is important in case any passengers have questions about safety.
Cultural Awareness: Understanding various cultures and customs is yet another crucial ability that flight attendants need to have. This is mostly because passengers board planes from all over the world, and each has its traditions and customs. Certain behaviours that are seen as normal in one culture may offend others in another.
Assertiveness: Several safety inspections must be carried out, and several safety measures must be adopted. As a flight attendant, you will inevitably encounter rowdy customers who think they are more knowledgeable than the experts. Members of the crew should know when to be aggressive and explain the regulations to resolve such stressful circumstances. It is important to keep in mind that being assertive and aggressive can have different meanings.
Students aspiring to do a BBA or MBA in Aviation Management have to take entrance tests as per the university requirements. However, some Air Hostess training institutes organise their own air hostess course entrance exams to find suitable candidates. Here are the top exams that are conducted for Cabin Crews:
In India, there are 3 major categories of Air Hostess training programmes: Certificate, Diploma, and Degree programmes. The Management, Emergency, and Hospitality Management courses cover these topics as well as Navigation, Basic Aviation Knowledge, and Culinary Training. Multiple choices are available to future air hostesses such as certificate and diploma courses along with bachelor's and master's programs. However, the eligibility criteria for each of these courses vary. Here is a tabular list of training programmes available under air hostess courses:
|Duration (in months)
|Professional Ground Staff Service
|PG Diploma in Aviation, Hospitality, Travel and Customer Service
|PG Diploma `
|PG Diploma in Aviation and Hospitality Services
|PG Diploma in Airport Ground Services
|MBA in Aviation Management
|International Airlines and Travel Management
|4 to 6
|Hospitality, travel and customer service
|Diploma in Ground Staff and Cabin Crew Training
|6 to 12
|Certificate in Aviation Security and Safety
|BBA in Aviation
|Aviation Hospitality and Travel Management
|Airport Ground Staff Training with On-Job Training
|Airport Ground Management
|6 to 12
|Air ticketing and Tourism
|Air Hostess/Flight Pursuer
|Air Hostess Diploma
|Air Cargo Practises and Documentation
The general air hostess course admission process for applying to and being accepted into popular institutes is listed in the following infographic and explained further below:
Also Read: Top Air Hostess Training Academies in India
The Air Hostess course fee is heavily dependent on the location of the training institute, the mode of instruction (full-time, part-time and online modes), the duration of the course, reputation, value of certification and job placement opportunities. Before enrolling, students should research the tuition fees well and choose a college that fits their budget. The online courses are comparatively cheaper on budget. Here is the course fee for Cabin Crew at popular aviation training colleges:
|Top Cabin Crew Institutes
|Total Course Fees (in INR)
|Aviation Institute of Advanced Technology
|Aptech Aviation and Hospitality Academy
|AeroEngineers Vidyapeeth Private Limited
|Asia Pacific Institute of Management
|Maharishi Markandeshwar University
Candidates interested in pursuing a career in the aviation industry can find the brief overview of the Air Hostess course syllabus and subjects below.
Here is a list of some of the popular cabin crew/air hostess course training institutes and colleges in India:
|YMCA New Delhi
|VELS University Chennai
|Vainavi Educational Institutions
|The Bombay Flying Club – College of Aviation - Mumbai
|Sristys Aviation- Sristys School of Air Hostess
|Srinivas University- College of Aviation
|Slyph Air, Jaipur
|Remo International College of Aviation
|Rayat Bahra University
|Rajiv Gandhi Memorial College of Aeronautics
|MH Cockpit Aviation Academy
|Maharishi Markandeshwar University, Mullana
|Kasturi Institute of Management
|International Institute of Aviation Pvt Ltd
|Institute of Aviation and Aviation Safety
|Institute for Personality, Etiquette & Grooming (IPEG India)
|Indira Gandhi Institute of Aeronautics
|Flybhaarath International College
|Fighter Wings Aviation Academy
|Aviation Institute of Advanced Technology (AIAT,) Visakhapatnam
|Asia Pacific Institute of Management
|Aptech Aviation and Hospitality Academy
|Aptech Aviation Academy
|Airline Prep School, Mumbai
|AeroEngineers Vidyapeeth Private Limited
As an air hostess, you will have numerous chances to advance in your career. Candidates who complete the course and training will be able to work for domestic airlines. With more experience, you can also work for a variety of international airlines. Opportunities for post-retirement employment include working in the ticketing department, operations, customer service, training Air Hostesses, and so on. The following is a discussion of the air hostess course career opportunities including job profiles, salary, recruiters, etc.
Mentioned below are some top job profiles for air hostess training course graduates:
Air Hostess: Throughout the flight, the Air Hostess is responsible for the passengers' safety and comfort. They perform a variety of duties, such as welcoming guests and assisting them to their seats, serving meals and refreshments, etc.
Ground Staff Agent: The passenger's comfort and safety are guaranteed by the ground staff or ground crew. They do a variety of tasks, including selling and confirming tickets, checking in baggage, and helping travellers with disabilities.
Cabin Crew: The work description of an Air Hostess & Cabin Crew is quite similar. Also, they perform several duties, such as welcoming guests and assisting them to their seats, serving meals and refreshments, etc.
Some of the top recruiters for cabin crew and air hostesses are:
The average salary for an Air Hostess ranges between INR 2-4 LPA. The salary range, however, varies from company to firm for the same work or job profile. The lowest starting salary for an air hostess is INR 2 LPA and the highest is INR 12.5 LPA. The table below includes the salary for an air hostess as well as the pay scales offered by various airlines.
|Average Salary (in INR)
Note: The salary figures mentioned above are subject to change.
The job responsibilities of an air hostess depend on the requirements of the flight. Some basic responsibilities are categorised as follows:
The duration of air hostess course training can vary between six months and three years based on the type and level of programme a student has opted for. The duration of diploma/ certification courses is usually less than a year, while the UG and PG degree courses last for three years and two years, respectively.
Yes, the air hostess course is easy for candidates who know how to communicate effectively, behave and dress professionally, have the ability to handle difficult situations and challenges, etc. Upon passing the class 12 exams, students should select the appropriate courses and get ready to graduate, after which they must enrol in an air hostess training diploma programme.
Yes, students can study air hostess after 12th grade depending on the different types of aviation programmes they are interested in. For this, they must have completed 10+2 education in English medium with at least 50% aggregate marks. Furthermore, a test and interview may be required for admission to the certification programme to assess your eligibility for the position and your ability to communicate.
The qualification for an air hostess or cabin crew eligibility criteria is that students must have completed their 10+2 in any academic (Commerce/ Science/ Arts) discipline or a bachelor’s degree in Aviation. Additionally, the sole required subject for them in class 10+2 is English. The applicant must be between the ages of 17 and 26 to be considered for the course. The minimum height requirement for an applicant is five feet and two inches.
The best course for air hostesses that is usually taken by aspirants is BBA in Aviation provided a student is looking for employment after graduation. However, depending on a student’s requirements, they may choose to opt for a diploma in Cabin Crew, an MBA in Aviation, or an MBA in Aviation Management.
Students can become an air hostess after 12th grade by following the steps outlined below.
Step 1: Obtain certifications after class 12 by enrolling in air hostess-related courses.
Step 2: Try to opt for a diploma while preparing for entrance exams.
Step 3: Consider pursuing a bachelor’s degree in a related field.
Step 4: Earn some relevant experience and skills that are required by the employers.
Step 5: Apply for a job at your preferred airline by submitting a resume and cover letter.
Air hostess courses are training programs designed to prepare individuals for a flight attendant or air hostess career. They are equipped with the necessary skills and knowledge that ensure the best experience for passengers during their flights. They are taught various safety measures and ways to deal with customers professionally.
It is not easy to be a Cabin Crew given the challenging situations and the irregular working hours. Students must be adaptable to different circumstances and must hone their responsibilities towards customers and passengers.
The percentage required in 12th for air hostess courses varies depending on the institutes. A minimum of 50%-60% is required to be considered eligible for the courses. The requirements may differ and it is important to check with the institute for the requirements.
The courses available for air hostesses teach them all aspects of passenger safety, passenger care, aviation training, soft skills and communication skills and personal grooming to enhance their presentation and confidence to serve the customers.
The starting salary for an air hostess course graduate in India is around INR 4-4.5 LPA. It depends on the airlines, institute, country and experience level. For example, the average monthly compensation for Air India cabin crew is INR 40,000. At Air India, the monthly salary for cabin crew members can vary from INR 15,000 to INR 1,31,250.
The air hostess course curriculum is all about providing aspiring air hostesses and stewards with the skills, training and knowledge to excel in their roles. They are given guidelines about Aviation Safety and Security, Customer Service and Communication Skills, In-flight Services and Hospitality, Aircraft Regulations, Aircraft Operations and Procedures and practical training in real-life scenarios.
Different types of courses available for air hostess or flight attendant training include degrees (UG & PG), diplomas and certificate-level programmes after candidates complete their 10+2. To apply, prospective students must be between the ages of 17 and 26, while their status at the time of registration should be unmarried.
The top government institutes that offer air hostess courses in India are Periyar University, Aditi Mahavidyalaya (University of Delhi), YWCA Women’s Training Institute, YWCA Vocational Training Institute, Gujarat University, and more.
The top private institutes that offer air hostess courses in India are Frankfinn Institute of Air Hostess Training, Silver Oak University, Indus University, Rayat Bahra University, Parul University, Lovely Professional University (LPU), SAGE University, NIMS University, Aptech Aviation Academy, etc.
The best course that is suitable for an air hostess or flight attendant includes the following:
Anyone with the following qualifications can pursue air hostess courses:
Yes, students can opt for air hostess courses after 12th grade if they want to work in the aviation sector. Following high school, you can enrol in a certificate or diploma programme to learn skills specific to your industry, such as personality development and communication skills, from any airline or training facility that provides training for cabin crew.
A variety of career options are available for candidates after completing air hostess courses. There are numerous job opportunities available, ranging from Cabin Crew to Ground Staff, Sales Representatives, and Airport Managers. After graduation, students can find high-paying jobs as Air Hostesses, ground staff agents, cabin crew, and airport managers.
Some top air hostess course training institutes in India are Wings Air Hostess and Hospitality Training, Universal Aviation Academy, Jet Airways Academy, Institute for Personality Etiquette and Grooming, Indira Gandhi Institute of Aeronautics, Indigo Training Centre, Ifly Training Academy Indigo, Gurgaon, Frankfinn Institute of Air Hostess Training, Centre for Civil Aviation Training, Bombay Flying club college of aviation, Air Hostess Academy (AHA), etc.
The job prospects and career scope for air hostesses are expanding at a steady-fast pace in India. Employment options are abundant and include positions as sales representatives, airport managers, ground workers, and cabin crew. High-paying positions as flight hostesses, ground service cabin crew, agents, and airport managers are available to students upon graduation.
The basic eligibility criteria to pursue air hostess courses is that the applicant must complete at least their 10+2 from a recognised board and be fluent in English and Hindi. Knowledge of a foreign language is considered to be a plus point. Good eyesight, height and weight requirements vary from one airline to another. It is best to check with respective institutes before enrolling in the course.
The top recruiters for air hostess course graduates are well-reputed airlines such as Air India, Go Air, Alliance Air, Jet Airways, British Airways, United Air, Gulf Airways, Delta Airlines, Singapore Airlines, and more.
Some popular exams for air hostess courses are LPU NEST, CUET, SSAT, etc. that are conducted nationwide. However, some training institutes offer admission to these courses without requiring aspirants to sit for an entrance exam, while others conduct their assessments for admission.