An Operations Manager has a myriad of duties related to administration and supervision. By managing daily activities, analysing statistics, setting and reviewing budgets and managing cost, operations managers play an eminent role in an organization. If you are aspiring for a career as an Operations Manager, then, it can be a right choice for you as operations management field is such that there are plenty of jobs available in almost every industry.
Whether be it retail or education, manufacturing and service organisations, government institutions or, operations management is a sought-after skill set.
To be an Operations Manager, one must have excellent leadership skills, strong analytical skills, conflict management, decision-making, data entry skills and stress tolerance to perform different roles. The job of an operations manager is to manage quality assurance programmes, oversee inventory, distribution of goods and facility layout, review budgets and manage cost. An Operations Manager is also responsible for maintaining a safe and healthy work environment by establishing, following and enforcing standards and procedures and complying with legal regulations.
Relevant professional management qualifications are often required to become an operations manager. One must hold a bachelor's or master’s degree in business administration or a similar subject. After acquiring the minimum academic qualification, one can apply for a job of an Operations Manager. Apart from this, to be an operations manager, one must have strong leadership and interpersonal skills, brilliant communication, and an understanding of customer/client requirements.
Following are the academic qualifications required for becoming an operations manager:
Subject Combination – Any stream in class 12 from a recognized board.
Within an organization, there are multiple job roles for an Operations Manager. The major responsibility of an Operation Manager includes monitoring and analyzing the current system of production. The role also involves identifying operational inputs, processes, outputs and feedback and ensuring quality operations management in an organisation. Below are some of the operations manager job profiles that one can target:
Supply Chain Manager: Supply chain managers design, implement, and refine the production system from materials to product shipment. They develop and maintain policies on general logistics and procedures. They also keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective.
Administrative Service Manager: An administrative service manager manages supplies, create budgets, and ensures that a business is operating at maximum efficiency level. They oversee that regulations and policies are being met and coordinate office and/or departmental operations. They are also responsible for the supervision and support of the company's clerical staff.
Plant Manager: The job role of a plant manager is to provide support to all manufacturing teams and manage the efficient integration of workflow. He/she maintains an optimal level of customer services for both internal and external customers. He/she prepares profit plans for the plant and maintain an efficient quality of all products within the required budget and prepare a schedule.
Human Resources Manager: Human resources managers hire, train and interview new staff members. They oversee policies, procedures and compliance relating to employees for their organization. They also make sure that the policies, procedures and HR programs are consistently aligned, administered, with organizational goals.
Inventory Control Manager: An inventory control manager ensures that all inventory used for manufacturing goods are at required levels. He/she supervises a team of professionals who work together to ensure that the necessary amount of inventory is maintained and prepare the monthly consignment sales report that is to be submitted to the supplier.
Purchasing Manager: A purchasing manager analyzes and implements purchasing processes and delivery systems, prepare and process requisitions and purchase orders for supplies and equipment. He or she also controls purchasing department budgets.
Facilities Manager: He/she is responsible for ensuring everything to do with the physical infrastructure of the business. He/she manages facilities staff to deliver maintenance and operations services and also manage facilities budget and project planning tasks.
Working as an operations manager opens up a lot of employment opportunities for those who wish to make a career in this field. There is a lot of scope for operations managers in both the public and private sector. Few of the top sectors that require an operations manager are mentioned below:
There are a variety of industries that offer operations job role to MBA graduates. Some of the top recruiting companies where an operations manager can find employment opportunities are mentioned below:
The salary of an operations manager will vary by the industry depending upon each industry's individual growth. An operations manager salary also depends on the performance and experience in this field.
Following are some relative salary figures for different job profiles of an operations manager:
Starting Salary per annum (in INR)
Mid Level Salary per annum (in INR)
Senior Level Salary per annum (INR)
Administrative Service Manager
Human Resources Manager
Supply Chain Manager
Note: The above figures are an estimate and may vary from individual to individual and company to company.
In order to become successful in the field of operations, one needs to have a professional degree, Masters in Business Administration (MBA) and one needs to appear for related entrance exams. Hence, there are no specific books that can prepare you for this career. Operations management is a field that is related to planning and execution. One must possess creative and analytical skills and qualities, such as the ability to communicate ideas clearly, leadership, critical thinking, negotiation skills and hands-on experience.
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