Unlimited Access to Online Course Modules at a Click
Learn More
Career as Lobby Manager

Career as a Lobby Manager

About Lobby Manager

A Lobby Manager is a person who is responsible for providing an exceptional and amazing customer experience. He also ensures that all the departments work in an effective manner and manages the regular flow of operations in the lobby. Besides this, the Lobby Manager is responsible for providing a friendly environment for all the guests. The primary responsibility of the Lobby Manager is to ensure that front office shifts are running smoothly and also offers outstanding guest service. A Lobby Manager coordinates with the owner of the hotel and other team members to develop policies and conducts meetings to discuss important strategies and goals 

Responsibilities of a Lobby Manager

Check some major responsibilities of a Lobby Manager provided below.

  • Managing the team of lobby greeters

  • Coordinating with team members to ensure smooth functioning of front office

  • Greeting the special guests of the hotel

  • Resolving the complaints and other problems of guests

  • Maintaining a good relationship with the staff members of the front office

  • Approving the working schedule for the front office attendants

  • Preparing weekly reports and discussing it with the Front Office Manager

Eligibility to become Lobby Manager

Applicants need to fulfil some of the eligibility criteria determined by the organization to become a Lobby Manager. The qualifying requirements for the position of Lobby Manager are set out below.

Education Required

  • Bachelor’s degree in hotel management or restaurant management

  • Some of the companies also hire candidates who have completed a diploma in hotel management

  • Good knowledge of MS-Office 

Work Experience

  • At least 2 years of working experience is required 

Skills

Some of the skills required for a Lobby Manager are:

  • Professionalism

  • Mathematical Skills

  • Time Management

  • Customer Service

  • Multitasking

  • Analytical thinking

  • Negotiating Skills

Courses to Become a Lobby Manager

Candidates who have completed an undergraduate degree in hotel management are eligible to become a Lobby Manager. Some of the degree programs that can help the candidates apply for this position are provided below. The table also contains some top hotel management college that offers education in hotel management. You can apply to any of these colleges by filling our Common Application Form

Course

Total Fee (Approx)

Top Colleges for Hotel Management

Bachelor of Hotel Management & Catering Technology 

INR 40,000 to INR 3.00 lakh

 

Bachelor of Hotel Management

INR 40,000 to INR 5.00 lakh

BSc in Hospitality and Hotel Administration

INR 24,000 to INR 1.80 lakh

MBA in Hotel Management

INR 2.00 lakh to INR 11.00 lakh

PGD in Hotel Management

INR 10,000 to INR 50,000

Types of Job Roles Lobby Manager

Lobby Manager is hired in hotels to manage the daily lobby operations of the hotel. His job roles will vary depending upon his experience and skills. Some of the major job profiles where a Lobby Manager can apply for a job are listed below.

  • Guest Service Associate

  • Front Office Manager

  • Front Office Executive

  • Hotel Front Desk Agent

  • Front Desk Associate

  • Housekeeping Manager

If you want to know other employment opportunities available for Lobby Manager, you can ask questions at Collegedekho QnA zone. Besides this, if you are not sure about your profile, you can give our Career Profiling Test

Employment Opportunities for Lobby Manager

Lobby Managers are mostly hired by hotels and restaurants. Some of the hotels hire a Lobby Manager to manage the staff of the front office while some of them hire a Lobby Manager to manage the front office operations. Job responsibilities of a Lobby Manager will vary from hotel to hotel. You can check some of the employment opportunities available for a Lobby Manager provide below.

  • Hotels

  • Restaurants

  • Hospitality

  • Travel companies

  • Aviation

Top Recruiting Agencies for Lobby Manager

Some of the major recruiting companies for Lobby Manager are listed below.

  • Radisson Blu Plaza Delhi Airport

  • Holiday Inn Jaipur, City Centre

  • The Suryaa New Delhi

  • The Leela Palace New Delhi

  • Pride Plaza Hotel Aerocity, New Delhi

  • The Claridges Hotel

  • Taj Mahal Tower, Mumbai

Planning to choose Lobby Manager as your career?

Pay Scale/Salary of Lobby Manager

A Lobby Manager with a working experience of 2-3 years can earn up to 5 lakh per annum. The average salary of a Lobby Manager will increase with experience. The table provided below contains the average salary of a lobby Manager for all levels of experience. 

Profile

Starting Salary per annum (in INR)

Mid Level Salary per annum (in INR)

Senior Level Salary per annum (INR)

Lobby Manager

3,24,000

5,19,000

9,05,000

Salary of Lobby Manager

 

Books & Study Material to Become Lobby Manager

Here are some recommended books for those who are interested in knowing more about career as a Lobby Manager.

  • Delivering Happiness by Tony Hsieh

  • The Amazement Revolution by Shep Hyken

  • Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless

  • Getting Everything You Can Out Of All You’ve Got by Jay Abraham

  • The Best Service is No Service by Bill Price and David Jaffe

Pros of becoming a Lobby Manager

  • This profile will help you develop your problem solving and presentation skills

  • You can apply to any sector for a job

  • You will be managing a team of lobby greeters

  • This profile is perfect for the candidates who love interacting with people

Cons of becoming a Lobby Manager

  • You should have a minimum of 2 years of work experience

  • You will be responsible for providing a warm and friendly environment for the guests

  • You will have to resolve the complaints of guest

  • You should have good problem-solving skills for a successful career as a Lobby Manager

 

Paths for Being Lobby Manager

FAQs about Lobby Manager

I have completed a BBA in hotel management. Am I eligible to become a Lobby Manager?

Yes, you can become a Lobby Manager. However, you are advised to check the job description of the company before applying for a job.

What are the responsibilities of a Lobby Manager?

Some of the major responsibilities of a Lobby Manager are managing the team of lobby greeters and approving the working schedule for the front office attendants. His responsibilities will vary depending on the industry, he is working in.

What are the books recommended for the Lobby Manager?

Some of the books recommended for Lobby Manager are Getting Everything You Can Out Of All You’ve Got by Jay Abraham, Delivering Happiness by Tony Hsieh and The Best Service is No Service by Bill Price and David Jaffe.

What skills are required to become a good Lobby Manager?

A good Lobby Manager should have excellent communication skills, presentation skills and time management skills.

What are the top recruiters for Lobby Manager?

Some of the top recruiting companies for a Lobby Manager are The Leela Palace New Delhi, Taj Mahal Tower, Mumbai and The Claridges Hotel.

Can I know some other job profiles available for a Lobby Manager?

Yes, you can apply to many other profiles such as Front Office Manager, Front Office Executive, Housekeeping Manager and Guest Service Associate.

What is the salary of a Lobby Manager?

An experienced Lobby Manager can earn up to 8 lakh per annum. His average salary will increase with experience and responsibilities.

What are the employment opportunities available for a Lobby Manager?

A Lobby Manager can apply to Restaurants, Hotels, Resorts and Guest Houses. Besides this, he can also look for a job at Tour and Travel companies

What courses are available to become a Lobby Manager?

Some of the courses that can be pursued to become a Lobby Manager are Bachelor of Hotel Management, BSc in Hospitality and Hotel Administration and MBA in Hotel Management.

What is the eligibility criteria to become a Lobby Manager?

You must have completed a bachelor’s degree in restaurant management or hotel management to be eligible for this position.

View More

Confused on what to choose as your career?

Top