Last Updated On 08 Sep, 2020
A Front Office Executive is an important part of the administration team. He is the first point of contact at the office and is responsible for delivering administrative support across the organization. A Front Office Executive is also responsible for introducing the clients and guests to the higher management of the organization. A Front Office Executive controls the flow of people through the organization and ensures that all the receptionists are performing their task in a timely manner.
His main duties include answering the calls, attending the guests, overseeing the front office operations and maintaining the contact list of clients. A good Front Office Executive should possess effective communication skills and a pleasing personality.
Check some major responsibilities of a Front Office Executive provided below.
Updating appointment calendars and schedule appointments/ meetings
Sorting daily deliveries/ mail/ couriers on the basis of priorities
Assisting the HR team in exit and joining formalities
Maintaining administration and operation records
Answering all incoming calls and redirecting to the correct department
Greeting the guest/ customer at the office
Supervising the housekeeping department and preparing a list of stock
Candidates who are aiming for a career as a Front Office Executive will have to satisfy some requirements decided by the organization. They can check the table provided below to know the eligibility criteria to become a Front Office Executive.
At least 2 years of experience in hotel management or any relevant field is required. The amount of work experience will vary from company to company.
Provided below are some skills required for Front Office Executive
Check the table provided below to know some of the courses that you can pursue to become a Front Office Executive. The table also includes the average fee and the top colleges offering these courses. You may enrol for any of these courses by filling our Common Application Form.
Total Fee (Approx)
Top Colleges for Hotel Management
INR 40,000 to INR 5.00 lakh
INR 10,000 to INR 3.00 lakh
INR 65,000 to INR 2.90 lakh
INR 60,000 to INR 3.00 lakh
Front Office Executives are hired to manage to front office operations of the company. His job roles and responsibilities will depend on the type of industry he is working in. He can also apply for a Receptionist job at any hotel. Some other job profiles available for a Front Office Executive are provided below.
Office Assistant Secretary
If you want to know what occupation is right for you, you can take our Career Profiling Test. In addition, you can ask questions about your job as a Front Office Executive on the Collegedekho QnA zone
Front Office Executive may look for a job at Hotels, Tourist Houses, Motels or Restaurants. He can also look for a job in the tourism or hospitality industry. Most of the job profiles available for a Front Office Executive are there in the hotel industry. You can check the graph provided below to know more about employment opportunities available for a Front Office Executive.
Some of the major recruiting companies for Front Office Executive are listed below.
Umaid Bhawan Palace, Jodhpur
The Oberoi Mumbai
The Oberoi Udaivilas, Udaipur
Taj Rambagh Palace, Jaipur
The Paul Bangalore
Wildflower Hall, Shimla
Amanbagh Resort, Rajasthan
An experienced Front Office Executive can earn up to 3 lakh per annum. The table provided below contains the average salary of all levels of Front Office Executive.
Starting Salary per annum (in INR)
Mid Level Salary per annum (in INR)
Senior Level Salary per annum (INR)
Front Office Executive
Here are some recommended books for Front Office Executive.
Front Office Operations and Management by Ahmed Ismail
Front office procedures by Michael L. Kasavana
Hotel Housekeeping by G. Raghubalan and Smritee Raghubalan
Hotel Front Office Operations and Management by JR Tewari and Jatashankar R. Tewari
Front Office Operation by Chiranjib Kumar
Hospitality Reception and Front Office (Procedures and Systems) by Jagmohan Negi
Many job profiles are available for Front Office Executive
Your working hours will be fixed
You will have the chance to interact with different kinds of people daily
This profile will help you improve your communication skills
Salary of a Front Office Executive is not very high
This profile is stressful
You will also have to work during weekends
This profile is not suitable for the candidates who are interested in technical jobs
Take our test and find out if it suits your strengths.
The average salary of a Front Office Executive is INR 5 lakh per annum. His average salary will increase with experience and skills.
Some of the other job profiles available for Front Office Executive are Hotel Front Desk Agent, Executive Housekeeper, Guest Service Associate and Office Administrator.
You must have completed a bachelor’s degree or diploma in hotel management in order to become a Front Office Executive.
You must have at least 2 years of experience in hotel management to become a Front Office Executive.
Salary of a Front Office Executive is not fixed. Besides this, their work can get very hectic and stressful at times.
Front Office Executive can apply to a hotel, resort, hospital, guest house or clubs.
Some of the courses that you can pursue to become a Front Office Executive are Bachelor of Hotel Management, PGD in Hotel Management and B. Voc in Hotel Management.
Some of the skills required to become a Front Office Executive are interpersonal skills, excellent communication skills, multitasking and presentation skills.
Some of the major recruiters for Front Office Executive are Taj Rambagh Palace, Jaipur, The Oberoi Udaivilas, Udaipur, The Paul Bangalore and Wildflower Hall, Shimla.
Some of the books recommended for Front Office Executive are Hotel Housekeeping by G. Raghubalan and Smritee Raghubalan and Hotel Front Office Operations and Management by JR Tewari and Jatashankar R. Tewari.