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Career as Front Office Executive

Career as a Front Office Executive

About Front Office Executive

A Front Office Executive is an important part of the administration team. He is the first point of contact at the office and is responsible for delivering administrative support across the organization. A Front Office Executive is also responsible for introducing the clients and guests to the higher management of the organization. A Front Office Executive controls the flow of people through the organization and ensures that all the receptionists are performing their task in a timely manner. 

His main duties include answering the calls, attending the guests, overseeing the front office operations and maintaining the contact list of clients. A good Front Office Executive should possess effective communication skills and a pleasing personality. 

Responsibilities of a Front Office Executive

Check some major responsibilities of a Front Office Executive provided below.

  • Updating appointment calendars and schedule appointments/ meetings

  • Sorting daily deliveries/ mail/ couriers on the basis of priorities

  • Assisting the HR team in exit and joining formalities

  • Maintaining administration and operation records

  • Answering all incoming calls and redirecting to the correct department

  • Greeting the guest/ customer at the office

  • Supervising the housekeeping department and preparing a list of stock

Eligibility to become Front Office Executive

Candidates who are aiming for a career as a Front Office Executive will have to satisfy some requirements decided by the organization. They can check the table provided below to know the eligibility criteria to become a Front Office Executive. 

Education Required

  • Candidates must have completed a bachelor’s degree in hotel management or any relevant field

  • Some of the companies also hire candidates who have completed a diploma in hotel management

  • Good Knowledge of office management procedures and systems 

  • Proficiency in MS Office and its applications

Work Experience

At least 2 years of experience in hotel management or any relevant field is required. The amount of work experience will vary from company to company. 

Skills

Provided below are some skills required for Front Office Executive

  • Interpersonal skills

  • Attention to detail 

  • Customer-centric

  • Excellent communication skills

  • Multitasking

  • Presentation skills

Courses to become a Front Office Executive

Check the table provided below to know some of the courses that you can pursue to become a Front Office Executive. The table also includes the average fee and the top colleges offering these courses. You may enrol for any of these courses by filling our Common Application Form.

Course

Total Fee (Approx)

Top Colleges for Hotel Management

Bachelor of Hotel Management

INR 40,000 to INR 5.00 lakh

B. Voc in Hotel Management

INR 10,000 to INR 3.00 lakh

PGD in Hotel Management

INR 65,000 to INR 2.90 lakh

Master of Tourism and Hotel Management

INR 60,000 to INR 3.00 lakh

Types of Job Roles Front Office Executive

Front Office Executives are hired to manage to front office operations of the company. His job roles and responsibilities will depend on the type of industry he is working in. He can also apply for a Receptionist job at any hotel. Some other job profiles available for a Front Office Executive are provided below. 

If you want to know what occupation is right for you, you can take our Career Profiling Test. In addition, you can ask questions about your job as a Front Office Executive on the Collegedekho QnA zone

Employment Opportunities for Front Office Executive

Front Office Executive may look for a job at Hotels, Tourist Houses, Motels or Restaurants. He can also look for a job in the tourism or hospitality industry. Most of the job profiles available for a Front Office Executive are there in the hotel industry. You can check the graph provided below to know more about employment opportunities available for a Front Office Executive. 

Employment Opportunities for Front Office Executive

Top Recruiting Agencies for Front Office Executive

Some of the major recruiting companies for Front Office Executive are listed below.

  • Umaid Bhawan Palace, Jodhpur

  • The Oberoi Mumbai

  • The Oberoi Udaivilas, Udaipur

  • Taj Rambagh Palace, Jaipur

  • The Paul Bangalore

  • Wildflower Hall, Shimla

  • Amanbagh Resort, Rajasthan

Planning to choose Front Office Executive as your career?

Pay Scale/Salary of Front Office Executive

An experienced Front Office Executive can earn up to 3 lakh per annum. The table provided below contains the average salary of all levels of Front Office Executive. 

Profile

Starting Salary per annum (in INR)

Mid Level Salary per annum (in INR)

Senior Level Salary per annum (INR)

Front Office Executive

1,90,000

3,09,000

5,30,000

Salary of Front Office Executive

 

Books & Study Material to Become Front Office Executive

Here are some recommended books for Front Office Executive. 

  • Front Office Operations and Management by Ahmed Ismail

  • Front office procedures by Michael L. Kasavana

  • Hotel Housekeeping by G. Raghubalan and Smritee Raghubalan

  • Hotel Front Office Operations and Management by JR Tewari and Jatashankar R. Tewari

  • Front Office Operation by Chiranjib Kumar

  • Hospitality Reception and Front Office (Procedures and Systems) by Jagmohan Negi

Pros of becoming a Front Office Executive

  • Many job profiles are available for Front Office Executive

  • Your working hours will be fixed

  • You will have the chance to interact with different kinds of people daily

  • This profile will help you improve your communication skills

Cons of becoming a Front Office Executive

  • Salary of a Front Office Executive is not very high

  • This profile is stressful

  • You will also have to work during weekends

  • This profile is not suitable for the candidates who are interested in technical jobs

Paths for Being Front Office Executive

FAQs about Front Office Executive

What are the recommended books for Front Office Executive?

Some of the books recommended for Front Office Executive are Hotel Housekeeping by G. Raghubalan and Smritee Raghubalan and Hotel Front Office Operations and Management by JR Tewari and Jatashankar R. Tewari.

What are the major recruiters for Front Office Executive?

Some of the major recruiters for Front Office Executive are Taj Rambagh Palace, Jaipur, The Oberoi Udaivilas, Udaipur, The Paul Bangalore and Wildflower Hall, Shimla.

What skills are required to become a Front Office Executive?

Some of the skills required to become a Front Office Executive are interpersonal skills, excellent communication skills, multitasking and presentation skills.

What are the courses to become a Front Office Executive?

Some of the courses that you can pursue to become a Front Office Executive are Bachelor of Hotel Management, PGD in Hotel Management and B. Voc in Hotel Management.

Where can a Front Office Executive apply?

Front Office Executive can apply to a hotel, resort, hospital, guest house or clubs.

What are the cons of a career as a Front Office Executive?

Salary of a Front Office Executive is not fixed. Besides this, their work can get very hectic and stressful at times.

How much work experience is required to become a Front Office Executive?

You must have at least 2 years of experience in hotel management to become a Front Office Executive.

What is the eligibility criteria to become a Front Office Executive?

You must have completed a bachelor’s degree or diploma in hotel management in order to become a Front Office Executive.

What job profiles are available for Front Office Executive?

Some of the other job profiles available for Front Office Executive are Hotel Front Desk Agent, Executive Housekeeper, Guest Service Associate and Office Administrator.

What is the salary of a Front Office Executive?

The average salary of a Front Office Executive is INR 5 lakh per annum. His average salary will increase with experience and skills.

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