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Career as Hospitality Manager

Career as a Hospitality Manager

About Hospitality Manager

A Hospitality Manager oversees the daily operations of the restaurant, hotel or hospital. He supervises various departments such as room service, budgeting and finances, spa services, housekeeping and front office.  The hospitality manager is responsible for establishing standard operating procedures and setting standards for outstanding customer service. His major role is to develop a management and commercial strategy for boosting sales and profit of the organization. A Hospitality Manager ensures that the guests have an amazing experience and front office staff complete their tasks in a timely manner. 

He is the leader of all departments of the hotel and is responsible for solving their problems. He is involved in the legal and financial aspects of the establishment, including working closely with vendors.

Responsibilities of a Hospitality Manager

Check some major responsibilities of a Hospitality Manager provided below.

  • Handling and resolving customer complaints when necessary

  • Supervising and overseeing the work of the staff members

  • Ensuring all records are kept properly and consistently

  • Managing budgets and approving expenditures

  • Organising and coordinating staff and operations 

  • Developing new marketing and promotion strategies

  • Hiring qualified staff members when needed

  • Checking the supplies and equipment quality and quantity 

Eligibility to become Hospitality Manager

Candidates who are looking for a career as a Hospitality Manager should meet some eligibility requirements decided by the hotel. They can check the table provided below to know the minimum eligibility criteria to become a Hospitality Manager. 

Education Required

  • Candidates must have completed BSc/ BA or any other relevant degree in hospitality management

  • Hands-on experience with MS Office, Enterprise resource planning or any other relevant software

  • Good knowledge of hospitality procedures and best practices

Skills

Provided below are some skills required for Hospitality Manager

  • Good Communication Skills

  • Multitasking Skills

  • Time management Skills

  • Teamwork

  • Attention to Detail

  • Industry Awareness

  • Interpersonal Skills

Work Experience

  • Candidates should have one-year work experience in customer service or sales

  • They should have some experience in the hospitality industry

Certification

  • Candidates who have completed a certification or training program in hospitality management will be preferred. 

Courses to become a Hospitality Manager

Candidates may check the table provided below to know some of the courses that they can pursue to become a Hospitality Manager. They can also check some of the well-known hospitality management colleges from the table below. Candidates may apply to any of these colleges by filling our Common Application Form

Course

Total Fee (Approx)

Top Colleges for Hospitality Management

BSc in Hospitality and Hotel Administration

INR 24,000 to INR 1.80 lakh

Bachelor of Hotel Management

INR 40,000 to INR 5.00 lakh

MBA in Hospitality Management

INR 25,000 to INR 6.50 lakh

MSc in Tourism and Hospitality Management

INR 55,000 to INR 2.50 lakh

Bachelor of Hospitality ManagementINR 50,000 to 3.4 Lacs

Types of Job Roles Hospitality Manager

A Hospitality Manager is responsible for ensuring guest satisfaction and managing personnel. His job responsibilities will depend upon his job title and experience. For example, one who works under the food department will be responsible for ensuring the quality and taste of the food while the one who works under housekeeping will be responsible for overseeing the work of housekeeping personnel. Some of the job profiles available for a Hospitality Manager are listed below. 

If you want to know more profiles and employment opportunities available for a Hospitality Manager, you can ask questions on the Collegedekho QnA zone. Besides this, If you want to know what career is right for you, you can take our Career Profiling Test.

Employment Opportunities for Hospitality Manager

Hospitality Manager is one of the most important job positions in the hospitality industry. They are hired by almost all types of industries. Some of the employment opportunities available for a Hospitality Manager are Hotels, Resorts, Motels, Guest Houses, Hospitals, Tourism Industry, Aviation and Service Industry. He can also look for a job at Multinational companies. The graph provided below will give you an idea about the type of companies where a Hospitality Manager can apply for a job. 

Employment Opportunities for Hospitality Manager

Top Recruiting Agencies for Hospitality Manager

Some of the major recruiting companies for Hospitality Manager are listed below.

  • The Paul Bangalore

  • The Suryaa New Delhi

  • The Oberoi Mumbai

  • The Claridges Hotel

  • The Oberoi Udaivilas, Udaipur

  • The Leela Palace, New Delhi

  • Amanbagh Resort, Rajasthan

Planning to choose Hospitality Manager as your career?

Pay Scale/Salary of Hospitality Manager

The average salary of a Hospitality Manager is INR 483,561. Besides this, those who are new to the hospitality industry can earn up to INR 3 lakh per annum. The table provided below contains the average salary of the Hospitality Manager for all levels of experience.  

Profile

Starting Salary per annum (in INR)

Mid Level Salary per annum (in INR)

Senior Level Salary per annum (INR)

Hospitality Manager

2,01,000

4,84,000

10,00,000

Salary of Hospitality Manager

 

Books & Study Material to Become Hospitality Manager

Here are some recommended books for Hospitality Manager

  • The Heart of Hospitality by Micah Solomon

  • Introduction to Hospitality by John R. Walker

  • Hospitality facilities management and design by David M Stipanuk

  • Quality Service by William B. Martin

  • The Hospitality Manager's Guide to Wines, Beers, and Spirits by Albert W. A. Schmid

  • Managing People in the Hospitality Industry by Michael Riley

Pros of becoming a Hospitality Manager

  • You can choose any industry to work in

  • There are plenty of opportunities available for career advancement

  • You will get many benefits such as discounted food and free travel

  • Your work will never be boring

Cons of becoming a Hospitality Manager

  • You should have at least one year of experience in the hospitality industry

  • Good communication and teamwork skills are required

  • Your starting salary will be low 

  • You may be saddled with work during the initial stages of the career

Paths for Being Hospitality Manager

FAQs about Hospitality Manager

Can a Hospitality Manager apply in the tourism industry?

Yes, Hospitality Managers can apply in the tourism industry. However, he is advised to check the job description of the company before applying.

What are the merits of being a Hospitality Manager?

There are many employment opportunities available for a Hospitality Manager. You can choose any industry depending on your interest. Besides this, this profile is never boring.

What are the major recruiters for a Hospitality Manager?

Some of the major recruiters for a Hospitality Manager are The Oberoi Mumbai, The Claridges Hotel, The Oberoi Udaivilas, Udaipur and The Leela Palace, New Delhi

What employment opportunities are available for a Hospitality Manager?

A Hospitality Manager can apply to a hotel, motel, guest house, hospital or tourist destinations. Besides this, he can also look for a job in MNCs.

What job profiles are available for a Hospitality Manager?

Some of the job profiles available for a Hospitality Manager are Duty Manager, Front Office Manager, Housekeeping Manager and Lobby Manager.

What is the salary of a Hospitality Manager?

The salary of a Hospitality Manager will vary depending on the industry and profile. An experienced Hospitality Manager can earn up to INR 8 lakh per annum.

What is the highest paying job in the hospitality industry?

Some of the highest paying jobs in the hospitality industry are Hospitality Manager, Restaurant Manager, Event Coordinator and Hotel Manager.

What is the eligibility criteria to become a Hospitality Manager?

You must have completed a bachelor’s degree in Hospitality Management to become a Hospitality Manager.

What skills do you need to be a Hospitality Manager?

A Hospitality Manager should have good communication skills, good leadership skills, time management skills and teamwork skills.

What is the role of a Hospitality Manager?

Hospitality Manager oversees the daily operations of a restaurant and hotel. Besides this, he supervises the work of housekeeping, front office, room service and all other departments of the hotel.

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