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Career as Duty Manager

Career as a Duty Manager

About Duty Manager

A Duty Manager is responsible for overseeing the day-to-day operations of the organisation, including facilities, security, customer service and administration. He oversees the maintenance and overall safety procedures of the organisation. A Duty Manager is also responsible for organising meetings with other executives or managers. Some of the major duties of a Duty Manager are scheduling employees' shifts, conducting regular inspections and delegating relevant duties. 

A good Duty Manager should possess good communication and time management skills. Besides this, he should be flexible to work night shifts also. Occasionally, duty managers are required to live on-site at the location they are managing.

Responsibilities of a Duty Manager

Check some major responsibilities of a Duty Manager provided below.

  • Keeping track of quarterly, monthly and yearly goals

  • Resolving customer’s complaints and issues

  • Working with management to assess and update processes and policies

  • Scheduling regular maintenance and cleaning of facilities

  • Resolving significant disagreements between staff

  • Hiring and training new staff members

  • Helping management to create the department’s budget

  • Monitoring and reporting on cash flow and revenue

Eligibility to become Duty Manager

Candidates seeking a career as a duty manager will have to meet some of the requirements decided by the organisation. They can check the table below to know the eligibility criteria for becoming a duty manager.

Education Required

  • Candidates must have completed a bachelor’s degree or diploma in hospitality management

  • They do not require a master’s degree for a career as a Duty Manager

  • Candidate should have a good knowledge of cash management and relevant procedures

Work Experience

  • At least 2 years of experience in hospitality management or any relevant field is required. Candidates should also have a customer service experience

Skills

Listed below are some skills required for Duty Manager

  • Problem-solving

  • Communication 

  • Decision making 

  • Leadership

  • Supervision

  • Customer service

  • Professionalism

  • Project management

Courses to become a Duty Manager

The table provided below comprises some courses that you can pursue to become a Duty Manager. The table also contains some well-known hospitality management colleges. You can apply to any of these colleges by filling our Common Application Form. Besides this, if you need any admission related assistance, you can call on our toll-free number 1800-572-9877. 

Course

Total Fee (Approx)

Top Colleges for Hospitality Management

Bachelor of Hotel Management

INR 40,000 to INR 5.00 lakh

BSc in Hospitality and Hotel Administration

INR 24,000 to INR 1.80 lakh

MSc in Tourism and Hospitality Management

INR 55,000 to INR 2.50 lakh

MBA in Hospitality Management

INR 25,000 to INR 6.50 lakh

Types of Job Roles Duty Manager

The job role of a Duty Manager varies from industry to industry. Candidates who want to become a Duty Manager may start their career as a supervisor or trainee in the hotel management. After that, they can advance to the managerial level. There are many other profiles available for a Duty Manager. Some of them are listed below. 

If you want to know more employment opportunities and profiles available for a Duty Manager, you can ask your questions on the Collegedekho QnA zone. Besides this, you can take our Career Profiling Test to know what profession is perfect for you. 

Employment Opportunities for Duty Manager

More than 40% of job opportunities available for a Duty Manager are there in the hotel industry. He can look for a job at any hotel, resort, guest house, club, motel or resort. Besides this, some other types of industries where a Duty Manager may apply are tourism industry, hospitality industry, manufacturing companies and MNCs. You can check the graph provided below to know the employment opportunities available for a Duty Manager. 

Employment Opportunities for Duty Manager

Top Recruiting Agencies for Duty Manager

Some of the major recruiting companies for Duty Manager are listed below.

  • Taj Rambagh Palace, Jaipur

  • The Paul Bangalore

  • The Oberoi Mumbai

  • The Oberoi Udaivilas, Udaipur

  • Wildflower Hall, Shimla

  • Umaid Bhawan Palace, Jodhpur

  • Amanbagh Resort, Rajasthan

Planning to choose Duty Manager as your career?

Pay Scale/Salary of Duty Manager

A Duty Manager who has at least 4 years of experience can get an average salary of INR 4 lakh per annum. His average salary will vary according to his skills and experience. Those who have a working experience of more than 8 years can earn around 7-8 lakh per annum. 

Profile

Starting Salary per annum (in INR)

Mid Level Salary per annum (in INR)

Senior Level Salary per annum (INR)

Duty Manager

2,00,000

3,51,000

6,13,000

Salary of Duty Manager

 

Books & Study Material to Become Duty Manager

A Duty Manager should have good communication and presentation skills. He can check some of the books provided below to learn some additional skills and knowledge about hotel management. 

  • Getting Everything You Can Out Of All You’ve Got by Jay Abraham

  • Delivering Happiness by Tony Hsieh

  • Resonate by Nancy Duarte

  • Presentation Zen by Garr Reynolds

  • The Heart of Hospitality by Micah Solomon

  • Be Our Guest by Theodore B. Kinni

Pros of becoming a Duty Manager

  • This profile will help you improve your time management skills

  • You do not require any higher degree for this profession

  • You will be managing a team of supervisors and executives

  • A career as a Duty Manager will help you learn more about the hotel industry

Cons of becoming a Duty Manager

  • There may be a lot of work pressure during the initial stages of your career

  • You will be responsible for ensuring the safety procedures of the organisation

  • Working hours of Duty Manager are not fixed

  • You should have good problem-solving skills for a successful career as a Duty Manager

 

Paths for Being Duty Manager

FAQs about Duty Manager

What are the major responsibilities of a Duty Manager?

Some of the major responsibilities of a Duty Manager are hiring and training new staff members, coordinating with the team members to create the department’s budget

What is the best thing about being a Duty Manager?

Duty Manager does not require any higher degree to start his career. He can apply for a job even if he has completed a diploma in hospitality management.

What job profiles are available for Duty Manager?

Some of the job profiles available for a Duty Manager are Security Manager, Facility Manager, Customer Service Manager and HR Coordinator.

What are the recommended books for Duty Manager?

Some of the recommended books for Duty Manager are Delivering Happiness by Tony Hsieh, Resonate by Nancy Duarte and Presentation Zen by Garr Reynolds.

What is the salary of a Duty Manager?

The average salary of an experienced Duty Manager is INR 6 lakh per annum. His salary will vary from industry to industry.

Should I have work experience to become Duty Manager?

Yes, you should have at least 2 years of experience in hospitality management to become a Duty Manager.

Who are the major recruiters for Duty Manager?

Some of the major recruiters for a Duty Manager are The Oberoi Mumbai, The Oberoi Udaivilas, Udaipur, Wildflower Hall, Shimla and Umaid Bhawan Palace, Jodhpur.

What employment opportunities are available for a Duty Manager?

A Duty Manager can apply any hotel, resort, guest house or club. Besides this, he can also work in the tourism and hospitality industry.

What are the important skills for becoming a Duty Manager?

A Duty Manager should have good communication skills, problem-solving skills, project management and leadership skills.

What is the eligibility criteria to become a Duty Manager?

Candidates must have completed a bachelor’s degree in hospitality management to become a Duty Manager.

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