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Last Updated On 10 Sep, 2020
A Duty Manager is responsible for overseeing the day-to-day operations of the organisation, including facilities, security, customer service and administration. He oversees the maintenance and overall safety procedures of the organisation. A Duty Manager is also responsible for organising meetings with other executives or managers. Some of the major duties of a Duty Manager are scheduling employees' shifts, conducting regular inspections and delegating relevant duties.
A good Duty Manager should possess good communication and time management skills. Besides this, he should be flexible to work night shifts also. Occasionally, duty managers are required to live on-site at the location they are managing.
Check some major responsibilities of a Duty Manager provided below.
Keeping track of quarterly, monthly and yearly goals
Resolving customer’s complaints and issues
Working with management to assess and update processes and policies
Scheduling regular maintenance and cleaning of facilities
Resolving significant disagreements between staff
Hiring and training new staff members
Helping management to create the department’s budget
Monitoring and reporting on cash flow and revenue
Candidates seeking a career as a duty manager will have to meet some of the requirements decided by the organisation. They can check the table below to know the eligibility criteria for becoming a duty manager.
Education Required |
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Work Experience |
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Skills | Listed below are some skills required for Duty Manager
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The table provided below comprises some courses that you can pursue to become a Duty Manager. The table also contains some well-known hospitality management colleges. You can apply to any of these colleges by filling our Common Application Form. Besides this, if you need any admission related assistance, you can call on our toll-free number 1800-572-9877.
Course | Total Fee (Approx) | Top Colleges for Hospitality Management |
INR 40,000 to INR 5.00 lakh | ||
INR 24,000 to INR 1.80 lakh | ||
INR 55,000 to INR 2.50 lakh | ||
INR 25,000 to INR 6.50 lakh |
The job role of a Duty Manager varies from industry to industry. Candidates who want to become a Duty Manager may start their career as a supervisor or trainee in the hotel management. After that, they can advance to the managerial level. There are many other profiles available for a Duty Manager. Some of them are listed below.
Security Manager
Facility Manager
HR Coordinator
If you want to know more employment opportunities and profiles available for a Duty Manager, you can ask your questions on the Collegedekho QnA zone. Besides this, you can take our Career Profiling Test to know what profession is perfect for you.
More than 40% of job opportunities available for a Duty Manager are there in the hotel industry. He can look for a job at any hotel, resort, guest house, club, motel or resort. Besides this, some other types of industries where a Duty Manager may apply are tourism industry, hospitality industry, manufacturing companies and MNCs. You can check the graph provided below to know the employment opportunities available for a Duty Manager.
Some of the major recruiting companies for Duty Manager are listed below.
Taj Rambagh Palace, Jaipur
The Paul Bangalore
The Oberoi Mumbai
The Oberoi Udaivilas, Udaipur
Wildflower Hall, Shimla
Umaid Bhawan Palace, Jodhpur
Amanbagh Resort, Rajasthan
A Duty Manager who has at least 4 years of experience can get an average salary of INR 4 lakh per annum. His average salary will vary according to his skills and experience. Those who have a working experience of more than 8 years can earn around 7-8 lakh per annum.
Profile | Starting Salary per annum (in INR) | Mid Level Salary per annum (in INR) | Senior Level Salary per annum (INR) |
Duty Manager | 2,00,000 | 3,51,000 | 6,13,000 |
A Duty Manager should have good communication and presentation skills. He can check some of the books provided below to learn some additional skills and knowledge about hotel management.
Getting Everything You Can Out Of All You’ve Got by Jay Abraham
Delivering Happiness by Tony Hsieh
Resonate by Nancy Duarte
Presentation Zen by Garr Reynolds
The Heart of Hospitality by Micah Solomon
Be Our Guest by Theodore B. Kinni
This profile will help you improve your time management skills
You do not require any higher degree for this profession
You will be managing a team of supervisors and executives
A career as a Duty Manager will help you learn more about the hotel industry
There may be a lot of work pressure during the initial stages of your career
You will be responsible for ensuring the safety procedures of the organisation
Working hours of Duty Manager are not fixed
You should have good problem-solving skills for a successful career as a Duty Manager
Take our test and find out if it suits your strengths.
Some of the major responsibilities of a Duty Manager are hiring and training new staff members, coordinating with the team members to create the department’s budget
Duty Manager does not require any higher degree to start his career. He can apply for a job even if he has completed a diploma in hospitality management.
Some of the job profiles available for a Duty Manager are Security Manager, Facility Manager, Customer Service Manager and HR Coordinator.
Some of the recommended books for Duty Manager are Delivering Happiness by Tony Hsieh, Resonate by Nancy Duarte and Presentation Zen by Garr Reynolds.
The average salary of an experienced Duty Manager is INR 6 lakh per annum. His salary will vary from industry to industry.
Yes, you should have at least 2 years of experience in hospitality management to become a Duty Manager.
Some of the major recruiters for a Duty Manager are The Oberoi Mumbai, The Oberoi Udaivilas, Udaipur, Wildflower Hall, Shimla and Umaid Bhawan Palace, Jodhpur.
A Duty Manager can apply any hotel, resort, guest house or club. Besides this, he can also work in the tourism and hospitality industry.
A Duty Manager should have good communication skills, problem-solving skills, project management and leadership skills.
Candidates must have completed a bachelor’s degree in hospitality management to become a Duty Manager.
